Petcremations Reviews

Having never lost a dog before and finding the whole experience traumatic not knowing what to do with our girl and then coming across this company made everything easier From the start they kept intocuh by text message and explained all that would happen They were empathetic and understanding during this difficult time The only downside I would say was especially having children at home we were told Heidi would be collected at 12pm Then the time changed to 2pm and then again to between 3pm at 4pm We just needed to get our children out of the house as they were deeply upset by seeing Heidi laid waiting to be collected After a quick message however Heidi was collected within half an hour We were kept updated by what would happen and asked if we could have prints of her paws which they said they would We quickly received our Heidi back home within 2 days Having been told we would receive a tracking number when the parcel arrived I was shocked and it upset me that I hadn t been prepared to see her ashes yet But she came with 2 beautiful clear prints of her paws and a lovely note which made the few errors and original delays a little easier to deal with On the whole I would recommend this company as we found them caring compassionate and this alongside how quickly we got our girl back makes the company worthwhile Also love the tree planted for each pet cremated Would love to know whether we would be able to visit the tree Thank you again Hopefully this review helps other people and the company with a couple of little tweaks it would be perfect Heidi 5 11 2024

Only negative was picking up time I was given for my cat George was told would be first thing in the morning at the vets which I made arrangements with them for- ended up being 2pm in the afternoon I was kept updated from when they picked George up and the man who did this was really caring and compassionate I felt pleased he was taking care of George They gave me a free paw print and clip of fur due to the fact they couldn t pick him up the same day I wanted them to He s back with me now in a lovely little bag I definitely would recommend this company and would use them again