AI Review Summary
Based on 68 reviews
Customers consistently describe Petcremations as a compassionate, professional, and reliable service during difficult times. The staff are noted for kindness, clear communication, and respectful handling of pets. Many reviews highlight fast collection and timely delivery of ashes, as well as cost-effective pricing compared to alternatives. A few negative experiences mention issues with delivery timing or packaging, but the majority praise the overall experience. The company is frequently recommended for its empathy and efficiency.
What customers love
- Compassionate staff
- Fast collection
- Clear communication
- Cost effective
- Professional service
Common concerns
- Delivery delays
- Packaging issues
- null
Last updated 1 month ago
A
Ama
Thank you to Kev and the team Hopefuly i dont have to contact you guys anytime soon But if I do i will be coming back
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Mr Trevor Palmer
Pet Cremation enabled us to affordably
Pet Cremation enabled us to affordably give Mitchell the send-off he deserved Recommend
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W D
If I could go back in time
If I could go back in time I d get all my cats taken care of by Pet Cremation - their consideration and updates made the whole experience a positive for me
D
Donnell Griffiths
10 stars if I could
Losing my beloved pet was hard enough It s hard for people to understand the grief of such loss Darren and the team really levelled with me and walked me through the process making my mind feel at ease Very down to earth and kind people that know their stuff Now I can have a piece of my dog Guinness to live on forever Thank you
A
Andre
Overwhelmed with emotion
overwhelmed with emotion after losing my son to brain cancer 2 years ago and losing my second son on the 8th of December then two weeks later my beautiful dog Lola passed away in her sleep we are all heartbroken and our lives will never be the same I found PET CREMATION UK online fantastic service told the driver my story so sorry for upsetting you were amazing and waited for my wife to come home to say good-bye to LOLA then I got a call from your office saying they are giving me a full refund and the cost was on them Lola was returned and now with us and I now shes running around with my boys thank you from Andre Christine THANK YOU
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DENISE NEWCOMBE
Thank you Darren for your help
Thank you Darren for your help very respectful and kept us informed We are pensioners and Joe was like a son to us we were so happy with the way we were treated by Pet cremation
R
R P
Sad Time But Great Service
Andrew from Pet Cremation UK was brilliant when he came to pick up our cat He didn t rush us and even waited while we said our final goodbyes Such a kind bloke
K
Kh
While process handled compassionately
While process handled compassionately received my cats remains back presented lovely and in a timely manner Couldn t fault
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Nicole B
Professional and compassionate
Spoke to Kev on the phone at 5am Had Coco picked up at 11am enough time to say my final goodbyes The driver that picked her up didn t rush us I even felt bad because I took so long to say bye but he was so gentle with her and compassionate to me Everything about the experience was so thoughtful thank you
V
Varshan P
Compassionate Service
The staff at Pet Cremation were so kind even though I basically called in tears They listened patiently and offered genuine sympathy Honestly it meant the world to me in that moment Thank you so much for your care