Petplan Reviews

Pet insurance from the UK's favourite provider | Petplan

petplan.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

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Animal Health Horses & Riding

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
M

Thank you Petplan

We are grateful to Petplan for covering the cost of treatment for our dearest of dogs Pearl They paid promptly and have been excellent to deal with all the time we ve been with them Many thanks Petplan
G

Got reimbursement of vet fees

Got reimbursement of vet fees it did not take very long less than 3 weeks it was fast and easy to submit a claim I m happy with the service and updates provided by Petplan throughout the clsim process
M

I know petplan is a great company to

I know petplan is a great company to insure your pet with My little dog Daisy has a skin problem so i have to check her often To keep it under control she needs to take the medication daily Pet plan are so prompt in paying the bills Always keeping in touch to see if there is anything else they can help with
G

EASY CLAIMS FAST PAYOUT

Ziggy has been insured by you for 14 years and we have never had a problem with any claim He has had many serious illnesses and you have covered him for everyone and never refused a claim Your service is excellent and I have recommended you to my friends
A

great help when your pet is poorly

Its a stressfull time when your pet is ill and needs medical help The vets were able to claim direct to petplan with me only needing to pay my excess The claim over 4300 for my dogs operation on her leg was assessed and paid in only a few weeks In my opinion a great company who I will continue to i nsure my dog with and highly recommend others to use too
C

Simple hassle-free claim

It was really simple to make a claim online Petplan liaised with my vet for information so all I had to do was complete a simple form Petplan kept me informed throughout the process of the status of my claim I didn t expect my money to be paid out so quickly - my claim was made over the Christmas period - but it was incredibly fast Fantastic service
L

Peace of mind in times of turmoil

I was so worried we were going to lose our beloved cat and if it wasn t for Petplan we couldn t have afforded to treat her Now I have peace of mind that I can treat her and give her a good value of life due to the support of Petplan
C

I can t praise PETPLAN enough

I can t praise PETPLAN enough This is the second time I have claimed for my Rosie and through the worry of her being poorly they have been there for us taking the financial worry away with a seamless settlement I would never use another pet insurance Thankyou PETPLAN
S

We have a rather hungry dachshund who

We have a rather hungry dachshund who eats absolutely anything It is so reassuring to have her on Pet Plan They send timely and informative information updating you on your claim I have never had an issue with them paying or helping Thank you
D

Absolute Amazing Service Thank you Petplan

Our little puppy Marlene had a nasty Hernia removed on a Thursday paid the invoice same day Two weeks later including Christmas The full amount had been paid back by Petplan Absolute Amazing Service Thank you Petplan

About Petplan

Petplan is the UK’s leading pet insurer with 40 years’ experience helping pets through illness and injury. Get a quote today and receive 10% off Online.

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Frequently Asked Questions

Petplan is a leading provider of pet insurance in the United Kingdom, operating online at Petplan.co.uk. As part of the Allianz family, it offers comprehensive insurance cover for cats, dogs, and rabbits. Its services include providing online quotes, policy management, and detailed information on various insurance plans designed to cover veterinary treatment costs due to illness or injury.

Petplan offers three main tiers of insurance cover. Time Limited Cover provides financial protection for each new condition for a set period, typically 12 months, up to a fixed limit. Maximum Benefit Cover offers cover for each condition up to a specified financial amount without a time restriction. Lifetime Cover is the most comprehensive option, providing cover for veterinary fees up to an annual limit that renews each policy year, ensuring lifelong protection for chronic conditions.

Beyond standard veterinary fee cover, Petplan policies can include several additional benefits. These may encompass third-party liability coverage for dogs, advertising and reward costs if a pet goes missing, and cover for boarding fees should the policyholder be hospitalised. The specific inclusions can vary by policy type and level.

You can obtain a personalised insurance quote directly on the Petplan.co.uk website by entering basic details about yourself and your pet. Existing policyholders can manage their cover through a dedicated online customer login area. This portal allows you to view policy documents, make payments, update personal details, and submit claims.

The Pet Health Hub is an extensive educational resource library available on the Petplan website. It features articles, guides, and expert advice on a wide range of topics including pet health, behaviour, nutrition, and breed-specific information. This content is designed to promote responsible pet ownership and animal welfare, positioning Petplan as a trusted source of information beyond insurance.

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About Petplan

About Petplan

Petplan.co.uk is the official online platform for Petplan, a leading and long-established provider of pet insurance in the United Kingdom. As part of the Allianz family, the company leverages significant expertise in the insurance sector to offer a range of comprehensive cover options for cats, dogs, and rabbits. The website serves as a central hub for pet owners, providing clear information on insurance products, straightforward online quote and policy management tools, and a wealth of educational resources aimed at promoting responsible pet ownership and animal welfare.

Core Insurance Products and Services

The website details Petplan's core insurance offerings, which are designed to cover the costs of veterinary treatment due to illness or injury. The policies are typically structured in tiers to suit different budgets and needs:

  • Time Limited Cover:Provides cover for each new condition for a set period (usually 12 months) up to a fixed financial limit.
  • Maximum Benefit Cover:Offers cover for each condition up to a specified financial limit, with no time restriction, providing longer-term protection for ongoing issues.
  • Lifetime Cover:Representing their most comprehensive option, this policy provides cover for veterinary fees up to an annual limit, which renews each year when the policy is continued, offering lifelong protection for chronic and recurring conditions.

Beyond standard veterinary fee cover, policies can include benefits such as third-party liability (for dogs), advertising and reward costs if a pet goes missing, and cover for boarding fees if the owner is hospitalised. The site enables visitors to get a quick, personalised quote by entering basic details about their pet and themselves.

Website Features and Customer Resources

Petplan.co.uk is built with user experience in mind, facilitating easy navigation for both prospective customers and existing policyholders. Key features include:

  • Online Policy Management:A dedicated customer login area where policyholders can view documents, make payments, update details, and manage their cover.
  • Claims Information:A clear section dedicated to the claims process, including how to submit a claim online and what to expect, aiming to simplify what can be a stressful time for pet owners.
  • Veterinary Finder:A useful tool to help locate nearby veterinary practices.
  • Pet Health Hub:An extensive resource library featuring articles, guides, and advice on a wide array of topics including pet health, behaviour, nutrition, and breed-specific information. This content positions Petplan as a trusted authority beyond just insurance.

Reputation and Accreditation

The website prominently highlights Petplan's strong industry reputation. It notes the company's endorsement by the British Veterinary Association (BVA) and its role as the UK's number one pet insurance provider, a claim often supported by industry awards and high customer numbers. This emphasis on trust and professional recognition is a central theme, reassuring visitors of the company's reliability and commitment to supporting veterinary care.

Overall Purpose

In essence, Petplan.co.uk functions as a comprehensive digital destination for pet insurance in the UK. It successfully combines commercial services with educational support, aiming to help pet owners make informed decisions about protecting their pets' health. The site's clean design, focus on clarity, and depth of resources reflect its target audience's needs: reliable financial protection paired with trustworthy advice for a pet's lifelong wellbeing.