Plantstore Reviews

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plantstore.co.uk
3.53
115 reviews
Great Rating
Based on 115 user experiences

Rated 3.53 out of 5 by 115 Happy Customers

43.5%
17.4%
5.2%
16.5%
17.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
G

I ordered 2 minature lilac trees from

I ordered 2 minature lilac trees from Plant Store on the Go Groupie WON T EVER BUY ANYTHING VIA GO GROUPIE EVER AGAIN DUE TO ANOTHER SITUATION HOWEVER I was surprised this morning when the plants were delivered and are what looks to be healthy plants There did seem to be a long delay but when I emailed Plantstore they gave me a full explanation as to the delay being due to the Covid19 The were totally honest and clear I admit I was nervous when I looked at the reviews after I purchased But I m very very happy I ll wait and see how they go though
M

Really happy with plant received

Really happy with plant received Have read a lot of negative reviews especially after I had completed the order I know meant to do it the other way round so was really worried at what I was going to receive but very happy Good delivery time packaging and value
C

Ordered through Wowcher

I ordered 2 Topiary Buxus Plants through Wowcher but only read the reviews after so wasn t holding out much hope of them arriving The status on Wowcher still said redeemed even after the delivery date passed and I received no updates whether the order had been processed or dispatched However the next day the plants arrived The box was damaged but the plants were ok just a little dry I wanted to leave a positive review to show that our delivery arrived and the plants were fine Only given 4 stars due to lack of status update and late delivery
L

Credit where due

Credit where due The only reason I knocked a star off was a lack of communication I had not heard anything for a few days after ordering through Wowcher so I contacted Plantstore They responded the same day telling me they had my order details and should expect a delivery time in the next few days I heard nothing but the plants arrived a few days after The plants look healthy and were the correct height I am happy I got what I ordered and would order again
B

Will definitely use again

I have changed my review to 4 star since The Plantstore did eventually come through It took a while to receive my refund due to covid 19 we don t actually know what is going on behind the scenes and perhaps I should have been a little more patient The Plantstore will refund for legitimate reasons if plenty of evidence is presented in good time Because they did the right thing in the end I will use The Plantstore again only this time I will go direct and not through Wowcher as this hampers any issues that might arise
M

Well I m somewhat surprised

Well I m somewhat surprised After ordering two palm plants from the plant store va Living Social site and then reading the reviews here I know that I should of done things in the opposite order The majority of the reviews were negative and worrying and I thought that I would have to go for a refund with difficulty However at 1pm today 3rd June 2019 the plants arrived in good condition and delivered on the said date Happy Chappy
W

Pleasant Surprise

After reading the reviews on here i expected my fruit trees to be dead twigs when they arrived but i was in for a pleasant surprise The six mini trees that came were all healthy and had buds on them the roots were wrapped in cling film with a ball of soil to keep them moist all came in a strong cardboard box I would have given 5 stars but knocked one off for slow delivery
S

Feared the worst

Ordered 2 Washington palm trees and did not get delivery Read reviews and feared I had lost all hope of getting anything I contacted couriers who had claimed they had delivered they responded and informed to get in touch with Plantstore They replied immediately and sent out duplicate order which arrived 2 days later Cannot fault service
R

Plant Store Service and Delivery

Bought four patio Rose trees and despite two not thriving have had excellent after sales service through Plant Store website and have accepted refund The plants are identified as coming from cold store and may not look as those in advert so arrived as expected They were delivered on time and well packaged Based on this I would use again
J

Rather pleased after all the waiting and no response despite numerous emails to them

OK I ordered the Felix flamingo trees and the giant cordyline austrails via Wowcher Both items arrived a week or so late and I did fear the worse with the reviews But I have to say I m pleased overall The felix trees are not bushy as pictured but will develop nicely into the summer The palm is really great Must be 5 foot plus and appears nice and healthy I d post photos but can t seem to

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Frequently Asked Questions

Plantstore.co.uk offers a diverse and carefully curated selection of both indoor and outdoor plants. The indoor collection includes low-maintenance succulents, orchids, fiddle-leaf figs, and air-purifying varieties like snake plants and peace lilies. The outdoor selection features trees, hedging, climbers, bedding plants, and patio containers. The store also provides plant care essentials and gift sets.

Yes, Plantstore.co.uk is designed to cater to all expertise levels, from seasoned horticulturists to beginners. The website features clear categorisation, detailed care guides, and helpful filters (such as sunlight requirements and watering needs) to assist customers in finding plants suitable for their skill level and environment.

Beyond plants, Plantstore.co.uk provides a range of plant care essentials and accessories. This includes premium potting soils, fertilisers, watering equipment, decorative pots, and plant stands. The store also offers thoughtfully arranged plant gift sets and subscription options.

Plantstore.co.uk places a strong emphasis on customer education and support. The website features a rich resource section with detailed care guides, seasonal planting tips, and inspirational blogs. Additionally, the knowledgeable customer service team is available to assist with queries related to plant selection and aftercare advice.

Plantstore.co.uk provides a reliable nationwide delivery service across the United Kingdom. Plants are carefully packaged to ensure they arrive in excellent condition. The website offers transparent information on delivery during the checkout process.

About Plantstore

Welcome to Plantstore.co.uk

Plantstore.co.uk is a premier online destination for gardening enthusiasts, homeowners, and plant lovers across the United Kingdom. Specialising in a diverse and carefully curated selection of indoor and outdoor plants, the website serves as a comprehensive hub for everything needed to cultivate a thriving green space. From lush houseplants that purify the air to hardy garden shrubs and beautiful flowering perennials, Plantstore.co.uk is dedicated to providing high-quality flora that enhances any environment.

A Vast Selection for Every Space and Skill Level

The website excels in offering an extensive catalogue designed to cater to various needs and expertise levels. Whether you are a seasoned horticulturist or a beginner taking your first steps into plant care, you will find suitable options clearly categorised for easy navigation.

  • Indoor Plants:A popular collection featuring low-maintenance succulents, elegant orchids, statement fiddle-leaf figs, and air-purifying varieties like snake plants and peace lilies.
  • Outdoor Plants:A robust selection including trees, hedging, climbers, bedding plants, and patio containers to transform any garden, balcony, or terrace.
  • Plant Care Essentials:Beyond plants, the store provides vital accessories such as premium potting soils, fertilisers, watering equipment, decorative pots, and plant stands.
  • Gifts & Sets:Thoughtfully arranged plant gift sets and subscription options, perfect for special occasions or as a treat for oneself.

Expert Guidance and Customer Support

Understanding that successful plant care requires knowledge, Plantstore.co.uk places a strong emphasis on customer education and support. The website features a rich resource section with detailed care guides, seasonal planting tips, and inspirational blogs. This commitment ensures customers not only receive healthy plants but also the information needed to help them flourish. The customer service team is portrayed as knowledgeable and ready to assist with any queries, from plant selection to aftercare advice.

Seamless Online Shopping Experience

The website is built with user experience in mind, featuring an intuitive layout, high-quality product imagery, and clear, detailed descriptions for each plant. Key features of the shopping journey include:

  • Secure checkout and multiple payment options.
  • Transparent information on pricing, pot sizes, and expected plant height.
  • Reliable nationwide delivery service across the UK, with plants packaged with care to ensure they arrive in excellent condition.
  • Helpful filters to sort plants by sunlight requirements, watering needs, and pet-friendliness.

Commitment to Quality and Sustainability

Plantstore.co.uk demonstrates a clear commitment to quality by sourcing plants from trusted, reputable growers. The focus is on health, vitality, and sustainable cultivation practices where possible. This dedication builds trust with customers who are investing in living products that will grow and evolve over time.

In summary, Plantstore.co.uk successfully combines the convenience of online shopping with the expertise of a traditional nursery. It stands out as a reliable, informative, and inspiring resource for anyone looking to bring more greenery into their life, making the joy of plants accessible to all throughout the UK.