Premierinn Reviews

Absolutely fantastic customer service

Absolutely fantastic customer service at the premier inn Alfred Street in Belfast Checked in on Wednesday and a lady called Bonita on reception went that extra mile to make everything perfect She really cared and has such great knowledge of the area She even wrote down the buses we needed to take Absolute star Had the best break ever

Brilliant customer service from Lainey

I would like to thank Lainey from the Premier Inn in Cheltenham Town centre for her honesty and overall brilliant customer service being polite and always willing to help etc I had lost my wallet which was found and returned with nothing missing WOW in a world where dishonesty is such a common place I will find it hard to think that I ll be staying anywhere else in Cheltenham in the future Well done and keep up the good work

We stayed at Southwark Tate Modern

We stayed at Southwark Tate Modern Premier Inn as usual where all the staff are so lovely Always polite and friendly and happy to help Peaceful nights rest Rooms clean and warm Great location for Tate Modern and all the south bank attractions 5 min walk to Southwark station Will be back again for our next trip to london

Excellent Stay clean room friendly

Excellent Stay clean room friendly staff lovely food next door Brewers Fayre stayed here several times never fails Clenchwarton King s Lynn Norfolk

Lovely little Break away Very Happy

I can not thank premier inn staff enough From the start of the break the staff at premier inn Rhuddlan were amazing Room was immaculate bathroom was spotless I couldn t hear any noise from outside or inside other rooms Bed was so comfy bedding was crisp white soft and very warm Extra pillows are on top of wardrobe There is a hairdryer in the room towels are provided bath mats are available from reception There is shower gel ans hand wash in bathroom Bath with shower above Plenty of hot water during our stay Room had heating aircon if you needed to cool room down There is tea and coffee in room and extra in reception if you need more There was water and snacks in reception Aldi is across the road Table Table next door the food there and the staff are always lovely Great offers on the menu for all budgets It s the second time using the hotel I d defo stay again Thankyou to the staff for going above and beyond for me and my little one She loved the raffle and came away with some toys Also a Barbie Easter egg Thanks again see you again soon

had a wonderful experience

had a wonderful experience the food was lovely Orlando the manager was a wonderful host and we had a good time all round

I would like to say well done

I would like to say well done as soon as I arrived I was greeted with a smile and a very warm welcome Vicky on reception is a great asset to whitbread and you should be extremely proud of her work ethic Nothing was too much trouble and she was always seen helping out her colleagues I personally witnessed her going above and beyond to make her customer happy I was trying to poach her to come and work for me but she declined saying she loves her job So please show vicky some recognition for all of her outstanding customer service Thank you Vicky Hope to be greeted by you again soon

We stayed at Floyd Drive Premier Inn

We stayed at Floyd Drive Premier Inn Warrington in January 2024 for a couple of days on a business course The staff were very friendly and efficient no hassle all went well in checking in We were very pleased with our room spotless lovely layout very quiet lots of parking with cctv Continental breakfast was delicious only wish they had pure orange juice available though Would highly recommend

My family and l stayed at the premier

My family and l stayed at the premier inn Bridgewater at the weekend we had a wonderful time the staff were amazing friendly helpful our food was delicious no complaints at all We will definitely be back Thank you Isabelle on reception you were so helpful All the staff were lovely unfortunately l cannot remember all your names staff ten out of ten