


Pay as You Go Electricity & Gas Supplier for 180,000 Households
Based on authentic user experiences
celine k
6730 reviews
N/A
11 months ago
I spoke with Genevieve today
I spoke with Genevieve today i had trouble setting up my app i could not have asked for a nicer kinder and more patient lady she is absolutely excellent at her job
Christy Phillips
6730 reviews
N/A
11 months ago
Ifeoma went way above and beyond for me
Ifeoma went way above and beyond for me 2 nights without electricity I will never again change from pre pay
Marie O Dea
6730 reviews
N/A
11 months ago
Shrinath
I spoke to Shrinath today who was so patient and kind while he sorted out my electricity problem which took a while but Shrinath got there I thank you and its great to talk to a human keep up the great work
Fonong Fevant
6730 reviews
N/A
11 months ago
The agent Arifa
The agent Arifa was very knowledgeable and went straight to answering my question without wasting my time This is really good for business
Bernie Martin
6730 reviews
N/A
11 months ago
I was thinking about making the switch
I was thinking about making the switch over from Bill pay to pay as you go for a while So Monday morning I rang prepay power to speak to someone I spoke to a man called Adam and I m glad I did nothing was too much for him He talked me through everything from start to finish and because of him I made the switch there and then There is so much negativity in the world today so I thought It would be nice change to hear some positivity So thank you Adam you made my switch over as easy as u could your certainly in the right job
Ladi Kent
6730 reviews
N/A
11 months ago
Customer service is excellent
Customer service is excellent am so so pleased with it
Miriam Carroll
6730 reviews
N/A
11 months ago
Very happy customer
I had a great customer experience with Rebecca She really knows her stuff and made sure I had all my info that I needed She was a pleasure to talk to and is a real asset to your company
John Swift
6730 reviews
N/A
11 months ago
Brilliant
Rachel very helpful sorted it out in minutes 100 percent professional
Frances Power
6730 reviews
N/A
11 months ago
Artur was really helpful today with my
Artur was really helpful today with my queries and billing questions- thanks so much Frances
LB
6730 reviews
N/A
11 months ago
LB Great person and professional to deal
Great person and professional to deal with