AI Review Summary
Based on 137 reviews
The majority of reviews are highly positive, highlighting fast delivery, great customer service, competitive pricing, and easy ordering. A smaller number of negative reviews consistently report issues with next day delivery reliability, incorrect or damaged items, and poor communication when problems occur. The overall experience is excellent service quality but with notable inconsistencies in delivery performance.
What customers love
- Easy ordering
- Good product quality
Common concerns
- Damaged items
- Wrong item sent
Last updated 3 weeks ago
A
Andrew
Quick response to my on-line enquiry contactable by phone and provided good advice on the pump I needed Which was then shipped and delivered within a few days Excellent and helpful service all round
C
customer
Damaged pump but resolved no fuss
Pump was damaged when it arrived but the problem was sorted by Kristian very promptly I went to Wolverhampton and exchanged the pump no quibble
B
Ben Woolf
Pump works well
Pump works well Fair price Reasonable p p Reasonable delivery time Overall
G
Gerry Evans
Even though I ordered the wrong pump
Even though I ordered the wrong pump there was no issue with changing my order
M
Macca
Good pump on advice on use
Good telephone advice from pump sales direct about their product and it s uses Pump was a reasonable price and delivered promptly
M
Mrs Abigail Tilling
Very quick service and easy return
Very quick service and then when I realised we didn t really need the pump the return service was really quick and easy and got a very quick refund Was very impressed
S
susan williams
What can i say
Looked everywhere for particular lights They have a great selection Called them up confirmed the order and it was with me the next day Professional from start to finish