Broadband Provider | Rural Broadband For The Better | Quickline
Based on authentic user experiences
Neil
6730 reviews
N/A
11 months ago
Quickline Network Installation Troubleshooting
The installer who came to troubleshoot our broadband connectivity today was Luke P and his assistant s name was Adrian Luke called me 30 minutes before the appointment to confirm that he was running to schedule which was good On arrival Luke confirmed his understanding of our ticket and then had Adrian perform a few checks on both the physical and network layers Between them they quickly identified 3 or 4 issues which were contributing to weak signal strength to our property They fixed each issue in turn and explained what they were doing each step along the way Needless to say we were back up and running quickly and even though some of the work had to be done on the dish on the chimney stack they were fully equipped and worked well together In my own work I am responsible for several technical teams and I have to say that Luke was clearly mentoring Adrian and doing it well He was drawing solutions - from Adrian and imparting additional field knowledge where required For Adrian s part he was both willing and knowledgeable Both installers were engaging I can t fault them for their customer focused approach They have got us back up and running which I am obviously pleased about All in all they are a credit to Quickline Thankyou
Fiona
6730 reviews
N/A
11 months ago
Would recommend
Owen and David set up our wifi today and were brilliant They were patient in trying to find the best location for the aerial and professional and friendly throughout Thank you
MISS JOANNE EATON
6730 reviews
N/A
11 months ago
Had issues with my Internet Anthony and
Had issues with my Internet Anthony and Dave was very helpful and got the issue sorted Thankyou guys
Tammy
6730 reviews
N/A
11 months ago
Owen and David did a fantastic job at
Owen and David did a fantastic job at installing our broadband Extremely helpful explained everything clearly and had the job done in no time Thanks guys
Peter
6730 reviews
N/A
11 months ago
Excellent Service
Tina arrived today 17th Oct somewhat out of the blue She quickly assessed our issue and upgraded elderly equipment and tweaked the wiring leaving us with a far better service She clearly knew her stuff and is a terrific ambassador for Quickline
Chris McAndrew
6730 reviews
N/A
11 months ago
Luke-P Adrian two really good installers
I had a visit this week from Luke-P and Adrian who showed a massive amount of grit and determination to get my installation working They were pleasant polite helpful and determined to get the job done MANT THANKS
Annette Deere
6730 reviews
N/A
11 months ago
Excellent service
Very friendly and knowledgeable chap Lake P Made sure we were all ok before he left many thanks Luke
Neil Bould
6730 reviews
N/A
11 months ago
Excellent Service and Internet Speed
Was a little sceptical due to other reviews but cannot fault it We previously with BT had a download speed of 15MB and upload of 5MB hence why we looked to move Installation was simple and we re now getting 200MB download and 100MB upload with no drop outs Very happy
Michelle English
6730 reviews
N/A
11 months ago
Very happy with 5g updrade
I ve been with Quickline for a while and recently upgraded to their 5g 200 mpbs package The installation service was excellent the 2 engineers Luke P and Adrian were extremely helpful and thorough not leaving until they ensured the signal and speeds were as good as they could possibly be My internet speed is now fantastic which is so important for me as I work from home Would highly recommend
Heidi
6730 reviews
N/A
11 months ago
Our installer Glyn looked after us well
Our installer Glyn went to great lengths to find the best position for our dish and to date we have only had one incidence of significant outage which was very quickly resolved and included phonecalls to keep us abreast of what was happening Signal and download upload speeds are better than advertised so very happy customers If the service continues at this level we will have no complaints
