H
Helen
Superb service
Superb service I submitted my down jacket after 4 years of regular use for a zip replacement I received an email that only the runner was defective and I would receive a refund for the difference of a new zip On top of that the logo on the breast had been pulled off when an enthusiastic covid administer slapped a sticker on top of it Lo and behold the jacket now sports a new logo To be honest I m not sure they didn t replace mine with a brand new jacket it looks like one Thank you Holly To add the service is slick and efficient from start to finish