AI Review Summary
Based on 137 reviews
Customers report consistently high satisfaction with Rearo's product quality, competitive pricing, and responsive customer service across multiple branches. Delivery reliability and occasional damaged goods are recurring concerns. Strong recommendation driven by helpful staff and efficient issue resolution.
What customers love
- Excellent product quality
- Helpful staff
- Efficient service
Common concerns
- Damaged goods
- Poor packaging
Last updated 3 weeks ago
V
Valentina Dimitrova
Quick delivery Exelent customer service also Member of staff called me to discuss all order details and to offer advice if we need any more products Price is better than local supplier s
E
Eileen
Brilliant customer service
We went to Rearo on the recommendation of our builder and we re totally delighted Kieran took lots of time and was very patient I had a couple of problems with some of the materials not being the right size my fault and Kieran got it sorted within 10 minutes and got me a refund I can honestly say this was the best customer service I have ever experienced
M
Michael Cornick
Professionals
Showroom staff were friendly helpful and very knowledgeable regarding our purchase The order was placed and goods received within 48 hours so pleased Thankyou Rearo Northampton
A
Am
I bought two Carerra Marble square edge
I bought two Carerra Marble square edge panels and an internal trim online Cheaper than the bathroom showroom I d seen it in which is always a bonus I phoned the Scottish branch regarding delivery times not realising the order was being dealt with by the Northampton branch but was put through quickly and spoke to Fiona I also needed to make a slight addition to the order and this was no problem and easy to sort out the extra payment Fiona was very helpful and pleasant to deal with and the delivery was all sorted out really easily The items were delivered with no problem despite the awful weather and are now on the wall looking fabulous Thanks for making this an easy purchase and a great looking product Would recommend this company
L
Lucio
I bought aqua board panels at
I bought aqua board pvc panels at Northanmpton branch Good Quality Panels Good Packaging and delivered as scheduled Happy with that Fiona and Sophia are been both Professional and Polite to show me All Many Thanks
D
Danielle
Skelmersdale branch are very helpful
Skelmersdale branch are very helpful and friendly My order was taken quickly and they even noticed an anomaly saving delivery of an incorrect item our error Delivered quickly and the driver called as requested so we would be available to take delivery
B
Bruce Omond
Same great service for a single tube of sealant
My latest dealing was buying a single tube of sealant I received a phone call telling me their driver would deliver it as he would be in the area the next day Delivered next morning Perfect
S
Stephen Berry
Great service
Fantastic service from Fiona in the Northampton office I ordered 2 lengths of discontinued worktop which were safely delivered to North Devon and have now been fitted Our fitter was very impressed by the quality and the re-vamped kitchen looks great
H
HUGH HISLOP
Peter at rearo was very good
Peter at rearo was very good he was helpful got us what we needed at a reasonable price He went out his way to get us our splashback to match everything He kept us up to date with our order Would certainly recommend Rearo and Peter
C
customer
Shower rom
We had a call to replace exising shower boards in a shower room for a customer with a swimming pool and needed at short notice Called Sophie Neath at the Northampton branch on Friday with the order who duly arranged a delivery for the Tuesday Thanks again