Based on authentic user experiences
Angela
6731 reviews
N/A
1 year ago
Don t waste your money I personally
Don t waste your money I personally don t even want to give one star They took out twice the money out of my account The couple emails I did get from them they basically told me they only got one payment and now they won t respond to my emails Then I received a doll that wasn t what I ordered DON T BUY FROM Reborn doll shop
Amberly Freeman
6731 reviews
N/A
1 year ago
This website is a total scam
This website is a total scam You will get a doll but it will look nothing like the doll you ordered It is very cheap looking and the clothing it came in was awful The clothing is even cheaper looking than the doll Definitely not worth the 120 00 I spent Oh And it advertises that it makes cooing sounds That is a lie It cries Then if you email to ask for a refund get ready for a circus that will leave you angry and frustrated They will try to persuade you to keep the doll with a 10 refund The most I got offered after turning it down was a 35 refund Then they will tell you if you want to return the doll you must include a piece of paper in the return that includes your order number on it Here is the biggest SCAM red flag You will not receive a receipt in the package with your doll so there is no order number to be found there If you go back and look at your single email from the company headed Thank you for Purchasing it will contain nothing but ads There is no order number to found there either So how are you supposed to include an order number when you are never given one I finally accepted my 35 refund as it was clear this was as far as I was getting with customer service although I have not seen said refund yet Do not waste your time here
Brandi Loeffel
6731 reviews
N/A
1 year ago
I spent a lot of to learn a valuable
I spent a lot of to learn a valuable lesson Always always read reviews before buying these dolls This company will tell you that they will work with you to make it right So basically I ordered a boy doll for my 5 year old little girl I did not know nor did I see anywhere on their site that it actually comes with ALL boy parts They refuse to answer my emails anymore and the cost to return the doll is almost as much as the doll itself If you re going to buy a cheaper reborn doll at least go through Amazon or something that can hopefully back you up with a dispute This company is most definitely a scam and I hate that I had to pay the expensive price to learn that
Alex Power
6731 reviews
N/A
1 year ago
DO NOT buy from this company
I wish we had read the reviews before ordering DO NOT buy from this website it is a total scam The first red flag was not receiving an order number The baby we ordered for our daughter looks absolutely nothing like the website cheap and nasty not to mention a totally different doll 180 down the drain and a very upset girl Appalling
Unhappy Customer
6731 reviews
N/A
1 year ago
DO NOT ORDER
DO NOT ORDER TRUST THE BAD REVIEWS I paid 300 for this doll and I cannot even explain to you what arrived Absolutely nothing like I ordered it s the ugliest doll with the most awful hair Cheap as anything My daughter is going to be so disappointed it has reduced me to tears
Tez M
6731 reviews
N/A
1 year ago
This company are scammers
This company are scammers Do NOT buy from them Like many others we purchased without checking their reviews big mistake The doll we received was nothing like that shown or described You can buy better quality items from any poundshop Cheap rubbish plastic doll with hair drawn on After arguing with them via email they have now completely stopped responding Avoid at all costs
Mollie Bessette
6731 reviews
N/A
1 year ago
Check TrustPilot before you purchase
Check Trustpilot before you purchase anywhere I wish I had I would not have ordered from this company if I knew their MO My daughter picked a doll she loved as part of her Christmas gift The doll she chose was 150 They sent the wrong doll and the doll that was sent is garbage I wouldn t have paid more than 30 for it It also has a fishy chemical odor DO NOT buy from this company
charlotte leigh
6731 reviews
N/A
1 year ago
Bought a 130 pound doll for my
Bought a 130 pound doll for my daughter and it did not arrive and cannot get through to anyone I didn t check the reviews until after and there is loads of weird websites that look the same I never received a confirmation number or order number just did not get the doll Now no one will answer me do not order
Mikayla
6731 reviews
N/A
1 year ago
If I could rate with zero stars I
If I could rate with zero stars I would We purchased a baby doll for Christmas 144 later we received it and it looks NOTHING like the images on the website We are very disappointed Honestly looks like a baby doll from the dollar store Contacted the company they only wanted to compensate 10 of the total order so 14 they d give back I said no They offered to compensate me 20 back so 28 they d give me back I said no Then they offered 35 which is only 50 of the order Save yourself the trouble and do NOT order from this company
Wt
6731 reviews
N/A
1 year ago
Total scam
Total scam Took money and the tracking is suspicious as in its showing returned to sender After first email inquiry with their email only service contact that said it was still in transit ten days and three emails later still no response Wish I had done my research on this scammer company before my little money for Christmas was wasted
