Reboxed Reviews

Visa

3.57
140 reviews
Great Rating
Based on 140 user experiences

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AI Review Summary Based on 140 reviews

Customers generally report positive experiences with Reboxed, highlighting fast delivery, good product quality, and excellent customer service. However, some negative experiences mention issues such as delayed or faulty orders, communication problems, and pricing concerns. The overall feedback is favorable but mixed due to occasional service failures.

What customers love
  • Great product quality
Common concerns
  • Faulty product
  • Order issues

Last updated 1 month ago

A

perfect condition and amazing price

perfect condition fast and efficient and a bargain
G

thoroughly recommended safe and secure place to buy

Found this company through Smarty Mobile who recommend them for customers needing replacement phone The website for purchasing is easy to use - and once I found the definition of the grades all was clear I opted for middle grade the phone I found was fair prices compared to other used sellers In fact was several hundreds of pounds cheaper than a high st reseller near me and half the price of one listed by Apple At the same time I took up reboxed s offer to buy my old one The offer was around the same as Apple had offered me also music magpie The trade in worked flawlessly and I was quickly paid The new phone had arrived beautifully packaged and in amazing condition I couldn t fault it other than battery health being 87 they guarantee above 80 I can live with that Because I made an error in the process I had to speak with their customer services Who resolved things beautifully I couldn t have asked for more Thoroughly recommended route to safely buy a used phone
C

Perfect

Not one fault and maximum battery capacity is at 100 Highly recommend and will be buying from them again
C

Perfect service

Quick and efficient they deliver exactly as they promise My wife and I have both bought phone from them and we will not hesitate to use them again
B

Go for it

Was a bit apprehensive about buying a second hand phone but the environmental benefits and cost saving pushed me to do it I m so impressed Chose an iPhone 13pro in great condition and I can t see a scratch on it Everything works and it looks brand new Will never go back to new phones again Reboxed site was easy to use and phone arrived the next working day Also ordered one of their eco cases which is also fab Super impressed and am now recommending to everyone who will listen
B

Do not be scared off from buying from

Do not be scared off from buying from this company because they don t have a phone number It is a legitimate business and the phones are outstanding value The staff are very friendly knowledgeable and able to translate tech talk into easy to understand English for any 1 like myself who hasn t moved on from a Nokia 3310
C

Reasonable price and speedy delivery

Reasonable price and speedy delivery All working fine although a few technical issue with the touch screen and intermittent 4G signal Maybe the aerial is damaged
G

Amazing customer service

Following the purchase of a handset I needed a VAT receipt for my business accounts I dropped a request comment on their chatbot outside of Reboxed working hours Their bot requested my email address and said it would pass on my comment First thing next morning I was emailed by their customer service team to say a receipt had been requested It was emailed through the next day While it would be easier if Reboxed had receipts available to download on a shopper s account I can t fault their polite response and rapid resolution of my request Great customer service all round
G

Feels like new Fab customer service

Ordered a phone that feels practically new Fantastic customer service feel very valued and cared for They make things happen Have to change the address as I made a mistake they replied and made the amendment so quickly that it arrived at the right place Even though the phone had a minor functioning problem they provided all the free return instructions and got the phone back to me in an even better condition
G

Excellent Service and quality

After a previous Dreadful experience of buying a refurbed iphone on line I tried reboxed last October placing an order for iphone 12 Ordering and delivery was simple and faultless plus the item arrived next day at no extra cost The iphone 12 was in excellent condition and is performing As New Since then my daughter has purchased an iphone and is equally pleased with the service and product quality So I have now purchased another iphone from reboxed for my self with the same excellent result Thank you reboxed

About Reboxed

Buy refurbished iPhones, Samsungs, Airpods & Eco-cases from Reboxed! We can save you 40% on refurbished Apply iPhones & Reconditioned Samsung phones.

United States

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