Schooltrends Reviews

School Trends

schooltrends.co.uk
3.57
139 reviews
Great Rating
Based on 139 user experiences

Rated 3.57 out of 5 by 139 Happy Customers

43.2%
13.7%
14.4%
14.4%
14.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 139 reviews

Schooltrends receives consistent praise for product quality and customer service, with many customers reordering years after positive experiences. However, recurring complaints target slow delivery timelines, with multiple reports of orders taking months, and poor communication including unresponsive email support and missing orders. Several reviews also highlight issues with expensive shipping and occasional incorrect items being sent.

What customers love
  • Good quality
Common concerns
  • Expensive pricing
  • Missing orders

Last updated 4 days ago

P

Great job - as always

Really good deal uniform arrived looking very smart with the school logo on Updated reasonably regularly on how long it would be until it would be collated embroidered and then sent out then they arrived early Good fit nice bright colours really happy
H

Super customer service

School Trends was recommended for uniforms through our school The items that we received are good quality and well priced There was a slight issue with part of the order and replacement items were issued straight away which we were very thankful for Professional and quick customer service Would recommend and will definitely use again in future
L

Fantastic easy process

Amazing easy process from start to finish Slight changes to our design was responded to almost immediately nothing was too much trouble Dispatched was estimated up to 21 days but they came much much quicker All emails responded to extremely fast and dealt with Hoodies are amazing whole class very happy with them 10 10 very very happy
A

Easy to order

Easy to order Good reference for sizing and worked out perfectly as measured when wearing Good quality upon receipt not washed and worn quite yet as waiting for first school term to start Received reasonably quickly considering customisations required Only down side is the pricing of these items when you need a school logo compared to plain
J

Superb customer service

Ordered a school bag for my child s first school Prompt dispatch but was unfortunately stolen upon delivery not SchoolTrends fault Contacted their customer services to explain the situation and they had no issues in sending a replacement free of charge My child was happy when they new school bag arrived and is now even more excited for their new school
C

Great Company - Used for years

Tracey at school trends has been so wonderful in the updating of our account and needs She took the time to call me to discuss on the phone what our current needs were and added everything to our account Nothing was too much trouble and communication has always been great We are so happy with the quality of products we receive and if there has ever been any issues with our orders they have contacted us immediately Thank you
L

Good value for money great service

Uniform garments supplied by school trends have been good quality and value for money Our account manager has been so helpful and responsive to meet our needs As a small charity run setting it always feels great when you re treated well for such small business
S

Lovely quality products and fast

Lovely quality products and fast delivery times
C

Thank you Tracey team for my tops

Thank you Tracey team for my tops jackets hats First time i have used you guys from setting up my logo to the speedy delivery of my items I will definitely be using you again for more work uniform thank you Royston
H

Positive feedback

Positive feedbackAmy was absolutely great to deal with She was efficient and responded really quickly to any questions I had The order arrived really quickly and the clothes look great on our team Would definitely re-order

About Schooltrends

School Trends...

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business