Schooltrends Reviews

School Trends

schooltrends.co.uk
3.57
139 reviews
Great Rating
Based on 139 user experiences

Rated 3.57 out of 5 by 139 Happy Customers

43.2%
13.7%
14.4%
14.4%
14.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 139 reviews

Schooltrends receives consistent praise for product quality and customer service, with many customers reordering years after positive experiences. However, recurring complaints target slow delivery timelines, with multiple reports of orders taking months, and poor communication including unresponsive email support and missing orders. Several reviews also highlight issues with expensive shipping and occasional incorrect items being sent.

What customers love
  • Good quality
Common concerns
  • Expensive pricing
  • Missing orders

Last updated 4 days ago

H

Brilliant service

Brilliant service I ordered the wrong size jumpers sent an email to change the size this was done really quickly Emails was responded to quick
A

Fantastic service and great quality

I ordered a Christmas T-shirt from School Trends and I couldn t be happier with the experience The ordering process was smooth and straightforward and the delivery was quick arriving well in time for the festive season The T-shirt itself is excellent quality with vibrant colors and a perfect fit It exceeded my expectations and you can tell a lot of care went into the design and production I highly recommend School Trends for their reliable service and high-quality products I ll definitely be ordering from them again in the future
K

Great company demonstrating excellence when things don t quite go right

School trends really are great little company a sign of excellence is how well they perform when things don t go as expected and here they have been amazing We ve used them for 5 years now to order uniforms and on the two occasions we ve had order issues - they were quick to respond even in the last days before Christmas and the issues were resolved quickly I must add neither issue was their fault one involved a ripped parcel with a missing item - the delivery driver found it in his van a few days later and somehow realised it was ours Second was a payment issue where money was taken despite the banking process saying the transaction failed Extra thanks to Linda on this most recent occasion for her understanding and prompt action
L

Brilliant service

Brilliant service All communication was answered promptly was kept up to date on order arrived really quick even with Christmas and New Year in between and the quality of the school uniform is A
P

Trends

Trends were very helpful with my orders and they kept me up to date via email on the delivery schedule Communication responses were quick and polite everytime Many thanks
A

School Uniform Orders

We bulk order our school uniform from School Trends making it easier for parents to purchase and collect uniform from the school Always have brilliant customer service and communication from Tracey who keeps us informed with orders and will always try to get us the best deal We have just also purchased the fleeces for the staff which came after the Christmas holidays but just in time for the cold weather last week and they have been enjoyed and welcomed from the staff Very good quality Thank you
S

Great customer service

We ordered a whole school uniform for the pupils in our school with the help of Tracey who was amazing One of our pupils had an issue with her cardigan where the cuff had come away from the sleeve Tracey arranged that a replacement was ordered and sent out to us on the same day Great service Thank you
L

No more sweaty back

Great service husbands hoodies and t shirts arrived quickly and much better quality than our last supplier I now understand digital printing No more iron on motive and no sweaty back
S

Tracey and her team were fantastic in

Tracey and her team were fantastic in organising the sweatshirts and fleeces for our production and did it in such a quick turnaround The quality the design and the customer service was the best it could be Nothing was too much trouble and I was kept informed every step of the way Fantastic company would definitely recommend

About Schooltrends

School Trends...

United States

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