Singsale Reviews

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singsale.com.sg
3.55
119 reviews
Great Rating
Based on 119 user experiences

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Rated 3.55 out of 5 by 119 Happy Customers

42%
13.4%
16%
15.1%
13.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 119 reviews

Customers generally report positive experiences with Singsale, citing good product quality, authenticity, and competitive pricing. Fast delivery and responsive customer service are frequently appreciated, leading to repeat purchases over many years. However, a significant number of reviews highlight consistently slow delivery, delayed shipments, and poor tracking updates as major issues. Some customers also report receiving incorrect or damaged items, though returns and refunds are typically handled well. Overall sentiment is mixed due to recurring delivery and tracking problems.

What customers love
  • Great product quality
  • Good customer service
  • Competitive pricing
  • Easy returns
Common concerns
  • Poor tracking
  • Incorrect items
  • High shipping cost
  • Out of stock items

Last updated 2 months ago

M

Great product and good price

Great product and good price Can do better but offering free shipping above 100
H

Quick response to my query

Ease with purchase n happy with the product True to size
R

Genuine products at Good prices

Genuine products at Good prices On time delivery
N

Timely status of orders to delivery

Love the update on estimated delivery dates and on line update on status of the order from being ordered from supplier to delivery status Keeps me happy knowing progress of my orders
C

delivery is so slow

Received lipsticks which were touched tested and having signs of fungus
A

Order still not delivered

My order was not shipped until I reached out 2 weeks later after my purchase date It should have reached me by then yet now I have to wait even longer As I will be travelling the items might arrive when I m away Aside some of items were purchased so I could use them when travelling I was offered 10 discount on my next purchase which is humiliating
C

I have made an order last Nov 7 2023

This review request came before my purchase arrive Bad timing Shipping takes way too long The date it says dispatched does not correspond with the actual date it is shipped out It is 5 days later that shipping info was actually created Tracking is also not great can t tell where my packages are at the moment
L

Shipping of items delayed for 2 weeks

delivery is so slow i haven t received my order
K

I did not receive my parcel

Order still not delivered For the steep price paid for shipping delivery fees delivery standards and timeframe does not match the price
K

I have not received the item

I have made an order last Nov 7 2023 and up to now i have not received my item how long would it take i have difficulty putting up that app with account where i can track my order Please help me follow-up my order number is 36599935 Hope you could help me with this matter thank you

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