Snagmynewhome Reviews

Very impressed with the level of service Booking was simple There was clear communication by text following the booking The report was extremely detailed and clear Would recommend and use snagmynewhome again

I am glad I chose Snag My New Home to do the snagging survey Waseem inspected with professional skills and reported issues that needed to be fixed by the developer The day after the report was sent to me by email The report is comprehensive and clear I highly recommend this company

Easy booking system and clear FAQ on the website There were some hiccups in the execution as once it was cancelled due to sick leave of the surveyor and second time the surveyor forgot to do the inspection However via WhatsApp a new appointment was made quickly and the report was sent on the same day Happy with the quick WhatsApp responses

Easy to book Very responsive over Whatsapp which made it very easy to rebook at short notice Helpful report detailing things we would have never realised or spotted ourselves Saved a lot of time once we moved in as a lot of the snagging had already been done The snag report could have been a little more detailed in terms of where specifically snags had been spotted It would also have been helpful if little coloured bits of tape had been placed on walls skirting windows ceilings where snags had been identified as we ve had this done by snaggers in the past which turns out to be particularly helpful when trades people start coming in to put right some of the issues

Snag my new home was really easy to book and super easy to change dates which I had to do a few times Whats app was great to contact them we weren t able to be there when the inspection happened but they coordinated with the site developers and everything went to plan The report was great - everything was inspected and photos and details shared promptly we had the inspection 3-5pm and the report was with us by 1pm the next day Great experience

Snag My New Home exceeded my expectations The entire process was seamless from start to finish It was super easy to either speak to someone over the phone or via WhatsApp throughout The inspection was incredibly thorough and professional identifying many things I wouldn t have even thought to check I received the report on the next working day

Great service straightforward booking and good communication via whatsapp when info and a time change was needed report provided the next day and seems thorough picking up some things that I wouldn t have It s the first time I ve used such a service and I have peace of mind so well worth it

The process of procuring a snagging survey from Snag My Name Home was easy The booking team was very responsive to my queries regarding their service and level of insurance before I booked providing me with much needed assurance After booking Lina is helpful and flexible in terms of scheduling and payments Communication was through WhatsApp and email and regardless of the communication channel the team was polite and quick to respond On the day of the survey Liam kept in touch with me before arriving Upon arrival he prepared shoe covers to put on I feel that he respected my time and property Liam manages to identify snags that I was not able to He is professional and answers all my questions politely and patiently explaining in detail the requirements of NHBC and NHQB spec After the survey the report arrived in a timely manner Lina addressed my query even on Sunday Overall I m satisfied with the service

Liam was very helpful with our snagging report he confirmed the appointment the day before After the inspection he discussed his findings with us had the report to us within 24 hours

Excellent Service They provided outstanding service from start to finish The customer service team was prompt in responding to all our queries both WhatsApp and email Also the surveyor conducted a thorough and detailed inspection of the property He took a lot of pictures and the report was delivered to us very quickly I highly recommend Snag My New Home for anyone in need of reliable snagging services