Snagmynewhome Reviews

I paid for this service and was pleased to receive a report back the next day and within the time promised I was very happy with what I thought was a good service that identified some minor snags Upon moving into my property the thermostat in one of my rooms did not work at any point and the wall had to be cut into to fix it the walls were not plastered evenly and did not meet standards including the fact the plaster board joints were visible I was extremely unhappy and this has been an ongoing issue since moving over a month ago I ve had workmen in and out doing various jobs since moving I could ve avoided this if these were identified in the report I emailed Snag My New Home with no response Not money well spent

Even though many issues were found I felt like the session was rushed If you take a look on their website they provide a list of items that would be checked Unfortunately either the guy forgot or was not aware of the list of items to be checked several were skipped There were also instances where he checked something and said it was ok however after I pointed out potential issues he said yes your right I will add it to the list He did find issues which I would never have found which is a plus however I definitely had to go over everything my self and amended the list he gave me to added several more items he missed or didn t bother to check For reference I purchased a 1 bed flat I would not have trusted this company to snag an entire house with multiple bedrooms Do I think it is worth the money Probably not the 350 I paid but somewhere around the 200 mark is more reasonable for the length of time spent If the snagger followed the list on their website to the letter and took pictures of all the things they checked regardless of whether any issues existed or not I would happily pay 450 For reference other companies would take pictures of all areas that were checked not just the ones where an issue was identified Finally as others have said they do offer an Amazon gift card for a 5 review I think this should be changed to receiving a gift card for all reviews not just for 5 ones It would be difficult for them to receive honest feedback from all jobs if there is a financial reward

Key areas not inspected - READ T C s Key areas not inspected and poor follow up serviceRequested the snag inspection all organisation of the inspection started well with a very efficient whatsapp update service swift message replies and a large number identified due to a internal finishing job from our developers However key snags were missed due to lack of inspection of key areas of the house and was told to read T C s as some snags are expected to be missed No check at all was done to the Loft inside of the garage and garden As a result a key snag was missed in that no ducting had been installed in my loft from our upstairs shower Had it not been for an issue with an extractor fan God knows when this would have been identified as we trusted a thorough job had been done by professionals The loft area is listed on their website as part of the inspection survey When I made the team aware of this and asked for the report to be overall snagging report to be updated to take back to developers aka completing part of the job for them by taking the photos and offering to send this to them I was met with hostility and the same tired excuse that has been used throughout other non - 5 star reviews here that snags will be missed but it says nothing about not inspecting key areas such as the loft or not carrying out thermal inspections Additionally stating you will not be updating the report although you offer this your website is very disappointing Worth looking at alternative snaggers even if it means waiting slightly longer