Snowleader Reviews

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Helen Harris

1 year ago

Not yet received

You have asked me to review my experience before my parcel has even arrived therefore I can t comment as of yet Other products ordered in the same day with other companies have arrived however so I would say your delivery is slow

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Mark

1 year ago

Bad fit

Took While Unfortunately don t like the boots at all first hike Found out Ordering Was fine Just wish I have more time wearing indoors I m sure there good Just not for me

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Joel M

1 year ago

Slow but alive

Ordered a jacket on the 4th of Jan Since then I haven t heard anything from Snowleader Update My order has now been dispatched on the 15th which is positive news

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DC

1 year ago

Delayed to expected delivery date

Ordered on 4 1 25 Anticipated delivery date 13 1 25 Seems like a long time but I accepted timescale However told dispatched on the 10 1 25 When looking at tracking information it says parcel still not received by Evri on 12 1 25 Evri 48hr service Not looking good for 13 1 25 is it No idea what condition product will arrive in hopefully no issues But if you are looking for an item close to your ski holiday you might want to be ordering from elsewhere

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Annelie

1 year ago

Very bad customer support

I placering an order 1 14 and they immediately issued an invoice The order however was not shipped when the invoice was issued I tried to contact them several times through their online form and phone and chat - no answer After 10 days the order finally arrived

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Mark Lench

1 year ago

No communication and delayed delivery

Their prices are very competitive and tempting They are extremely poor at communication to the point I m wondering whether anyone is actually monitoring email messages The bot massage services is useless and patronising Ordered in stock goods nearly 2 weeks ago now dispatched but I feel only because I messaged via Facebook I was tempted to order other items for a ski trip but I have no confidence as to when an additional order would be delivered 2 week delivery of in stock items is just too long

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Anon

1 year ago

Competitive price and easy to use

Competitive price and easy to use website Marked down due to slow delivery-over 9 days to date of dispatch and total of 14 from order to receipt Unfortunately had to return jacket as too small but very good quality product

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richard griffith

1 year ago

Nothing delivered

Nothing delivered sent several requests to Snowleader on their Contact Form--NO Response Message back from Snowleader via Trustpilot--Package lost with courier and immediate refund offered In fairness to Snowleader the problem probably lies with the courier and the inept Customs Regulations we have to endure in trying to send a humble rucksack from France to the UK

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Sophie Alice

1 year ago

Shipping was on time - customer service issues

Shipping was on time I have returned the item for bigger size as no exchange offered Evri have lost the return package and I cannot get hold of anyone via all contact options to resolve Can someone please respond to emails as there are responses from Snowleader on trust pilot from 1 day ago

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Patrick Blair

1 year ago

Very good experience overall

Very good experience overall I m very happy Delivery notification could be improved I was lucky I to be at home when the parcel arrived

Rated 3.59 out of 5 by 139 Happy Customers

Not yet received

Bad fit

Slow but alive

Delayed to expected delivery date

Very bad customer support

No communication and delayed delivery

Competitive price and easy to use

Nothing delivered

Shipping was on time - customer service issues

Very good experience overall

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