Based on authentic user experiences
sully godfrey
6734 reviews
N/A
11 months ago
Steelsiers was great the customer
Steelsiers was great the customer service was great and helpful My parcel was a little late but even then they were reassuring and helpful I will definatly order from steelseries again and I will also advise others to order from them aswell
Serg
6734 reviews
N/A
11 months ago
Although I was a bit worried about my
Although I was a bit worried about my item not shipping staff was able to explain the situation to me thoroughly and allow me to remain calm I appreciate their customer service I would definitely recommend SteelSeries to friends and family
Ray
6734 reviews
N/A
11 months ago
I didn t initially receive any feedback
I didn t initially receive any feedback on my headset order or it s tracking information Claire at Steel Series provided me with my tracking number and I found out that my headset was on the way and was due to be delivered the next day
John
6734 reviews
N/A
11 months ago
The team is very helpful
The team is very helpful and responsive which i appreciate Although they were not able to help in my particular situation arctis 7 wireless transmitter not connecting I would still be a customer You guys are great keep up the good work
J Ola
6734 reviews
N/A
11 months ago
My QcK Prism Cloth 3XL mouse pad is a
My QcK Prism Cloth 3XL mouse pad is a great addition to protect my overpriced standing bamboo desk and they look great together Download the app and have some fun with lighting schemes Its X-mas time Someone you know would to have one guaranteed
Phil
6734 reviews
N/A
11 months ago
Had an issue with cackling whilst in
Had an issue with cackling whilst in private chat contacted Steel direct and was help along the way with resetting my headset nice to receive help within 24 hours Nice to know if any troubles arise in the future I ll be able to contact Cheers
Rich
6734 reviews
N/A
11 months ago
My original headset broke during normal
My original headset broke during normal use I started a ticket with the customer service dept and they were amazing While the process was involved it was completely fair They warrantied my headset and sent a new one straight away Awesome all around
James
6734 reviews
N/A
11 months ago
Good customer service
Solid customer service My package got lost in transit and SteelSeries didn t hesitate to re-send it The product itself is a great headset and I ve got no complaints I ll definitely be coming back just for the dependable customer service
DWoodcock
6734 reviews
N/A
11 months ago
Fantastic customer service
Fantastic customer service I love this company and all of their products I have never been disappointed and if there is ever a problem they solve it immediately or come up with a solution in a reasonable time Will be using their product for foreseeable future
Modest Tester
6734 reviews
N/A
11 months ago
Website technical problems
A few weeks ago I ordered a product on your website unfortunately I had some technical problems with tracking the package Thanks to your technical support my problem was solved and today I received my parcel Thank you for the great and professional service
