Sunway Reviews

easy on line booking process clear day by day layout of events on the trip no hidden extras or confusing language

Helpful people to talk to and easy to understand

Very easy to book great description online and constant communication throughout

3 ladies in our party travelled to Morocco all inclusive Christmas week We stayed at the wonderful Iberostar Founty Hotel in in Agadir 21st to 28thDecember Things were almost perfect great friendly staff etc However arriving late evening after our long journey dining room closed and just a few salads in the chilled cabinet We went in and tried to take some stale bread to eat There was a staff change over and they were keen to get us checked in and pay our tourist tax That was it they pointed to the dining room now completely cleared and set for breakfast We asked directions to our rooms and again pointed across the lobby We took our bags and set off and walked down steps up in a lift then walked some more It would have been much better if we were taken across the complex as we found out next day much quicker and easier route from our rooms My point is we were expected as we had booked and arrangements should be made for late comers This really spoiled the very start of our lovely Christmas break The rest of week was so nice in every way Thank you

Booking was fast no issues

It was a easy no hassle booking as I had a problem booking on line I rang to book it was all made easy and pleasant Looking forward to holiday in May Maryanne

Why is necessary to make an appointment Front office Our debit card with TSB use 2 5k limit for protection Could not pay 4589 by using splitting our 2 cards Your system broke down during payment at your office

Online prices kept changing in front of my eyes as I was viewing online prices But other than that I was happy with the holiday I booked

Tracy was very helpful as usual However we were very disappointed that we couldn t use the considerable air miles we have built up during trips with yourselves

We found it very easy to book our holiday in Portugal The website was easy to navigate and the number of pictures available was useful The only drawback was the large deposit required to book our holiday Perhaps more consideration should be given to families who might find it a financial strain to pay so much upfront This is not the case with all companies