Swissport Reviews

A big thumbs up to the baggage team my

A big thumbs up to the baggage team my custom wooden case survived and the car windows inside also survived on flight FR9095 on Monday the 28th of March must have been about 2am a big thankyou once again

Worst service ever received

If I could give zero I would Coming from Cairo and our bags were delayed over an hour 4 other flights had come and gone on our belt before we got our bags Customer service was an actual joke and zero help whatsoever I ve never seen people who were that useless before working at an airport They said they were understaffed yet there were 4 people at the customers desk doing absolutely nothing

Ground staff Luton airport

Ground staff Luton airport untouchable They say they are supervisor they are senior staff Everything they say goes Thanks goodness for witnesses and court orders we will get to the bottom of this Luton will be my absolutely last choice Total abuse power plus disrespect to paying costumers Complain immediately

SwissPOOR

TUI flight from Dalaman landed in Bristol at 04 09 over an hour later still waiting for bags to go round on the belt with an empty apology from the airport worker Unacceptable service Can totally see why their reviews are so appalling

Don t ever work for this bunch of

Don t ever work for this bunch of racists especially if you are offered a job at London city Airport Absolutely vile managers the way they sit in there offices and if they could whip the mainly foreign workforce They should be reported but they are bully s The managers all stick up for each other and don t care and laugh at the poor people working under them

SwissPOOR

Crap service waiting for Swissport to remove the stairs from our plane Boarded at 0940 expected 0855 however these clowns eventually removed them at 1030 Lack or staff was their excuse Well done SwissPOOR Great Job NOT

Waited over an hour for baggage at

Waited over an hour for baggage at Bristol Airport yesterday Tui flight from Tenerife The flight was already delayed over a hour and this was the last thing everybody needed Terrible attitude from one female member of Swissport staff who when questioned regarding the delay clearly showed no customer service skills Sorry Tui will be using Jet2 next time as they employ their own baggage handlers

Returned from Sicily to Edinburgh

Returned from Sicily to Edinburgh airport and we waited an hour for our bags to come through on the belt no information we were left standing with no clue to what was going on and to make it worse both myself and son are on the autism spectrum so this was highly unregulated Dreadful experience but not surprised due to the many terrible reviews for Swissport Sort yourselves out