Tbo Reviews

TBô Best Menswear: Tees, Moisture Wicking Underwear, Shorts | TBô Clothing

3.57
140 reviews
Great Rating
Based on 140 user experiences
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AI Review Summary Based on 140 reviews

Tbo receives consistent praise for product comfort, quality, and fit, with many customers finding the underwear exceptionally comfortable and well-made. However, recurring complaints highlight significant issues with customer service responsiveness, order fulfillment delays, and shipping problems, leading some customers to threaten or pursue chargebacks. The brand also faces criticism for pricing, sizing inconsistencies, and promotional code issues.

What customers love
  • Exceptional comfort level
  • High product quality
  • Great fit and feel
  • Soft breathable materials
  • Excellent color selection
Common concerns
  • Poor customer service
  • Slow shipping delays
  • Order fulfillment issues
  • Pricing concerns value
  • Problematic return process

Last updated 3 weeks ago

S

Was looong in shipping

Was looong in shippingThought I was dealing with stateside entityTracking was a nightmare and product so-so qualityHave stopped ordering from Facebook advertisers
B

Products are great terrible customer service

Products are great but customer service is terrible Have an order in but no eta and can t get an email back Had an issue in the past like this with TBo and my order had been cancelled with no notification If it weren t for the feel of the product I wouldn t shop with TBo
B

I was charged 65 98 on Paypal and so far my order has not been confirmed or delivered VERY disappointing

I was charged 65 98 on Paypal for an order on 12 20 22 and so far my order has not been confirmed or delivered VERY disappointing I have ordered from this company several times before without a problem
S

Customer service and fulfillment issues all around

Items their website said were in stock were not actually available They did not contact me about the problem They do not have any telephone number customer service is only via email which takes several days for them to respond They finally said which items they could substitute for the out of stock items and then sent the wrong ones Twice It honestly took three months for the order to finally be shipped and received by me and then it was with items I didn t order They really need to improve their fulfillment and customer service So many weeks wait and so many errors along the way is not a comedy it is absolutely frustrating
F

Duration of delivery price-performance customer relations meh

Duration of delivery it took more than 4 Months to finally receive the ordered product Customer relations instead of nocking of some cost from my order for the inconvenience or applying a discount or gift for the long wait I got vouchers for discounts on future orders I should have canceled my order and reorder applying those discounts would have been smarter Quality of the product it s ok The size is much smaller than the usual size of general products I use They are tight not so comfy the cut and some of the seams are irritating and right out uncomfortable the bulge is not very prominent and rather discreet Overall the features and quality do not warrent the high price tag I won t buy these again and would recommend other brands
A

Worst customer service

Worst customer service I placed an order 204200TBO right after Thanksgiving and up to this day I have not received anything I ve contacted customer service and sent several messages asking for an update on my order and I haven t not received a notification or confirmation of my emails At this point I feel they ve already kept my money without sending me what I ordered Very discouraging and frustrating
S

I love your products

I love your products However on 2 separate occasions I have ordered products that I never received an order acknowledgment nor did I receive the products even though you charged card immediately Finally after numerous email I eventually received the order Your marketing and advertising is all over the place and frustrating to try to decipher I would suggest you hire someone from the outside to come in and consult with you to get it figured out
J

2nd purchase of a great product though

2nd purchase of a great product though both times shipping is delayed This time I ve received half what I ve ordered and the other color is still not available with no date for delivery Begs the question of why offer the product for sale when it s known it cannot be delivered in a reasonable timeframe
C

No Order Received

Sadly after 2 months of waiting for my order to arrive in Canada I sent a case in to them to inquire The tracking number would show an error so I have no idea if they were ever even shipped A week after I sent the inquiry still no reply so I sent another message Finally I received a reply that the order was lost and they could send another order but would have to invoice me for an additional charge for import and customs fees Hard to believe I waited over 2 months for an order and now they wanted to charge me more I requested a refund and they were good to get that processed for me Perhaps it is shipping to Canada that is the issue - but I will never order from them again even though they may have good product
E

Like the products but send email links that actually work

I like buying from yall but I hate hate hate that yall be sending me emails with links that don t work Everything I tap link on the email it always sends me to a 404 error page link not found

About Tbo

Buy the best menswear including underwear, briefs, trunks, boxers, shorts, and tees. Shop TBô's comfortable menswear in US & Canada. Created by the community

United States

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Frequently Asked Questions

TBô is the world’s first community-led men’s underwear brand. Instead of top-down design, TBô involves its global community of about 400,000 members in co-creating every product, ensuring the results reflect what men actually want. This focus on community, combined with sustainable bamboo fabric and performance features like moisture-wicking, odor control, and a bulge-enhancing contour pouch, delivers comfort, confidence, and a better fit.

TBô underwear is crafted from high-quality bamboo fabric. Bamboo is chosen for its sustainability and eco-friendly qualities, and it provides functional benefits such as moisture-wicking to keep you dry, odor-controlling antimicrobial properties, breathability for airflow, temperature regulation, and a soft, comfortable feel against the skin.

TBô offers a variety of men’s underwear cuts including briefs, boxer briefs, and trunks, available in multiple colorways and limited edition collections. Popular items include the TBô Brief 3-Pack, TBô Black Boxer Brief 3-Pack, Bamboo Trunks, and seasonal or limited-edition designs. The brand also offers loungewear like the TBô LA Mag Lounge Pants.

TBô bamboo underwear features moisture-wicking to stay dry, odor-controlling antimicrobial properties, sustainable and eco-friendly bamboo fabric, bulge-enhancing contour pouch for support and shape, temperature regulating for consistent comfort, and breathable design to reduce stuffiness.

TBô’s community-driven design starts with its global Tribe of about 400,000 members who provide feedback at every stage—from concept to production. By joining as a community member, you can influence product ideas, shapes, colors, and features, helping create underwear that matches real needs and preferences.
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About Tbo

TBô: The Community-Led Men’s Bamboo Underwear Brand

TBô is an eco-friendly men’s underwear brand built around the concept of community-led design and everyday comfort. The brand’s mission is to make men comfortable and confident, believing that comfort is the foundation of genuine happiness. TBô describes itself as the world’s first community-led men’s underwear brand, inviting men to co-create the products they wear.

Co-Creation and Community Focus

At the heart of TBô is a co-creation process driven by a global community of approximately 400,000 members. This Tribe provides feedback at every stage, from concept to production, ensuring that each piece reflects what men actually want. The brand positions itself as a movement that celebrates comfort, confidence, and self-expression, allowing customers to have a direct say in the clothing they wear.

Bamboo Fabric and Key Features

TBô men’s underwear is crafted from bamboo fabric, chosen for its sustainability and eco-friendly qualities. The brand highlights several functional benefits of this material:

  • Moisture-wicking:Designed to keep the wearer dry and comfortable.
  • Odor-controlling:Antimicrobial properties help reduce unpleasant smells.
  • Sustainable:Uses high-quality bamboo to minimize environmental impact.
  • Bulge-enhancing:Features a contour pouch designed for support and shape without invasive techniques.
  • Temperature regulating:Helps maintain consistent temperatures for comfort.
  • Breathable:Allows airflow to reduce stuffiness and discomfort.

Product Range and Community Reception

The TBô store offers a variety of men’s underwear cuts, including briefs, boxer briefs, and trunks, with multiple colorways and limited edition collections. Popular items include the TBô Brief 3-Pack, TBô Black Boxer Brief 3-Pack, and Bamboo Trunks. Customer reviews frequently mention the comfortable fit, supportive pouch, soft bamboo material, and strong community connection. Many reviewers note that the underwear holds up well through daily wear and activity.

Shopping and Support

TBô provides free US shipping on orders of $75 or more. The site includes standard support sections such as returns, FAQs, contact information, and account management. The brand emphasizes a straightforward, customer-focused shopping experience designed to reflect the preferences of its community.