Theaffluentco Reviews

Order not received no one will reply to my requests

I placed an order on November 1st have yet to receive the item a phone case I have reached out to Affluent at least 6 times and have received NO reply So frustrating Plus the only way to contact them is via email

I cannot get a response from Affluent after THREE attempts

I ordered an iPhone 12Pro Max based upon the website s advertisement for a luxury leather cover with a leather loop on the back for holding the phone I ve now written to the company THREE times politely stating the problems with the cover I will not state my issues b c this post about customer service After three times trying to get an answer to address my concerns and figure out a remedy I e a refund I STILL have not gotten a single response I ve e-mailed twice and used the fill in contact box I admit that I did not read the return policy which apparently says no returns because frankly what retailer this day and age does not accept return as This is an 80 iPhone cover It is expensive It does say exchanges are permitted but I do not want another case so there is nothing of equal cost in which to exchange There are some lovely looking keychains and card holders for people who might be interested in those items-I unfortunately have no use for them I m at a loss as to what to do I just want a response to begin a conversation Just a response Thank you

I ll never buy another product from this company period

I ll never buy another product from this company again No response from customer service Ridiculously late delivery Impossible to make an exchange They are a scam company

DON T BUY Worst customer support

I m sincerely shocked with how bad is Affluent s customer service I ve never seen this is my life It s on the point of being disrespectful with their customers I put in a order on October 1st on a iphone 13 pro Case Pre-sale The estimate was to ship in 3 or 4 weeks Since day 1 I realised I ordered the wrong model and it takes FOREVER for them to reply to my requests I had to literally follow up every time Now of course my order hasn t been delivered after almost 6 weeks and they still never reply to my queries and follow ups I m trying to cancel and get a refund and still no response I strongly recommend that you don t buy anything from this brand

i will never buy another product from

i will never buy another product from this company be aware that if you buy anything you can not return it and your money is gone i bought a iphone case case is bad quality and it doesnt cover and protect the phone and now i can not return it to get my money back DONT BUY FROM THIS COMPANY

bought their Iphone 13 promax case w

bought their Iphone 13 promax case w credit card pockets finger loop Beautiful and well- designed but the frame is brittle and broke the first time i dropped it then company fauled to respond to 3 emails

Garbage quality no refunds

I ordered a MagSafe Cardholder Wallet from Affluent to attach to my iPhone 13 Pro The cardholder has barely any magnetic hold it comes off the phone with the flick of a pinky It s also too big and encroaches on the phone s camera area so it doesn t lay flat against the device It s garbage craft for a 59 wallet If someone used this wallet and thought they could rely on the MagSafe attachment they d probably lose their wallet within a week And the company offers no returns refunds Similarly to the previous reviewer I didn t read the policy because I don t shop with any other retailers with an all sales final policy that isn t explicitly indicated on the item page or the shopping cart Really furious with this experience

Ordered a new IPhone 16 Pro on

Ordered a new IPhone 16 Pro case on September 10th was told on website cases would be delivered by Sept 20th in a text with my order Never heard anything else We are on Oct 15th and still no case Dont order from this company because they have zero Customer Service capabilities I have sent at lease 5 email queries to through their website and have heard nothing but crickets

I cannot believe I got scammed by this

I cannot believe I got scammed by this company Do not buy anything from them You will lose your money and not be happy with the product F Affluent Co