Thefragranceshop Reviews

Online Perfume Shop - Cheap perfume, fragrance & aftershave brands including Dio...

thefragranceshop.co.uk

3.6

141 reviews

Great Rating

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Rated 3.6 out of 5 by 141 customers

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AI Review Summary Generated from 140 reviews

Customers consistently praise The Fragrance Shop for helpful, knowledgeable, and friendly staff, often highlighting excellent customer service and a wide product selection. Many reviews also note fast delivery and good value, especially with discounts or membership benefits. Conversely, recurring complaints focus on expensive pricing, misleading delivery promises, poor refund processes, and issues with website functionality and order fulfillment. Some negative experiences also mention unhelpful or rude staff at specific branches and problems with subscription services.

What customers love

Great product variety

Common concerns

Expensive pricing
Poor refund process
Website issues

Last updated 4 months ago

Pazza

2 years ago

A sweet smell of success

The sales lady Laura was helpful and thorough in her search for a suitable scent or gift pack for me to buy The item I finally requested was not immediately available on the store shelf and Laura ordered it online to be delivered to my home It came as promised sooner than expected within 48 hours well packed and presented She was very positive and friendly making my visit to the store a happy one I have used this store before always with the same efficient and happy purchase Thank you Fragrance Shop I ll see you again RP

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Thefragranceshop Reviews

Rated 3.6 out of 5 by 141 customers

A sweet smell of success

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