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Timeforyou Reviews

Time For You

timeforyou.cleaning
3.82
112 reviews
Great Rating
Based on 112 user experiences

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Plumbing & Sanitation House Sitting & Security Moving & Storage Repair Service Providers Craftsman House Services Cleaning Service Providers

Rated 3.82 out of 5 by 112 customers

All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Positive Neutral Negative Reset Filter
AI Review Summary Based on 112 reviews

The majority of reviews for Timeforyou are highly positive, with customers praising the service, reliability, and quality of cleaners. Many long-term users report consistent satisfaction. A significant number of negative reviews cite issues with cancellations, refunds, and unexpected fees. Some negative feedback also focuses on poor communication and lower-than-expected cleaning standards. Overall, the experience is excellent for most, but billing and contract terms are a notable pain point.

What customers love
  • Reliable and trustworthy
  • Professional and friendly
Common concerns
  • Expensive pricing
  • Cancellation and refund issues
  • Inconsistent cleaning quality

Last updated 4 months ago

S

Bath franchise very poor

Bath franchise very poor 3 cleaners in 1 year All of very poor quality and unreliable No other cleaner supplied when usual cleaner could not attend Previously used Sheffield franchise who were very good
S

Not a great experience

Not a great experience To be fair I should have complained a lot sooner Cleaners were regularly late and left when they wanted rather than working the full time paid for The work was not of great quality and not up to the standard we had from our previous cleaners This despite us asking them to clean a smaller part of the house to the previous team Had a greed to discuss the situation with regards replacement cleaners but no discussion they just assigned a new cleaner without any discussion When I also complained about this I was basically told sorry but get lostVery poor and I could not recommend at all and am now going to the opposition
E

Northern Ireland service poor

Northern Ireland customer service is poor I cancelled as the cleaners do not provide their own products or equipment and were otherwise too expensive Representative was rude and aggressive in her manner and I got charged a 50 admin fee as I decided to cancel Lucky escape Waste of time why not place an ad on Gumtree and meet with people yourself Or ask family and friends Far less hassle and more trust worthy without an organisation taking their cut and the poor cleaner on minimum wage
A

Very unimpressed with the west London branch

I do not rate this company at all We had a cleaner for years through the west London branch We paid for two hours every week but were lucky if we got 1 hour I eventually found another company which has been great and ended my contract with Time For You I had paid the agency fee upfront so I was due a refund and I ve still never had it despite it being almost a year now I have contacted them so many times about the refund and I ve never received a reply yet they were quick to reply to my initial email cancelling the service I would not recommend the west London branch to anyone
J

Time for You Worthing

Time for You - WORTHING Had the franchise owner round to give me a quote Went ahead with the paperwork when she was at my home After looking online and seeing negative reviews for the company I changed my mind and emailed asking to cancel They have now billed me for and administration fee Despite doing nothing other than coming to give a quote I get the impression that as soon as this agency have taken their fee they couldn t care less about the service you receive
M

We used a timeforyou franchise in North

We used a timeforyou franchise in North London and it has been nothing but hassle 4 cleaners in 3 months only one who spoke English had to coordinate directly with the cleaner to arrange times and holiday cover even though the agency is taking a massive cut Cleaners do odd things like throwing out my flowers without asking putting dirty pans in the cooker and dirty cloths piled up in cupboards or on the kitchen surface
M

Offered a cleaner at very short

Offered a cleaner at very short notice thank you Unfortunately took the cleaner over an hour booked for2hour clean for 3 bed dormer bungalow to clean an average size double bedroom and small en suite A person from the company had come to the property 48 hours earlier to identify my needs and gave no indication that what I wanted could not be done in the time So very disappointed Have been offered different cleaner for next time so will be optimistic
N

Very unreliable cleaning service

Very unreliable cleaning service - in 9 weeks 2 cleaners started then decided they couldn t do the agreed cleaning day and 1 was awful and clearly had not cleaned properly Decided it was more of a headache than doing the cleaning myself
C

Hi My cleaner was very nice aShe did

Hi My cleaner was very nice aShe did good job but always room for some improvement Will take time as she gets used to the routine I am sure she will settle in Thanks
G

Belfast Area

Belfast Area The good thing is the recruiter franchise for this area did manage to find cleaners However only with the first one we had a chance to have meet and greet before starting This person cancelled without notice and the next 2 cleaners were assigned came in and TimeForYOu expected them to start straight away Both cleaners did not meet specific requirements But we went along with it as we needed the place maintained Both cleaners cancelled without prior notice All personal reasons not because of us or the place I have to add Just didn t show up So now we have found a cleaner ourselves Till my astonishment and surprise I receive an email from the recruiting person Franchise that I was in breach of the contract because I didn t give a month notice Unbelievable And be aware that the contract is a One Way Contract If you have to cancel one day or go on holiday you pay the same amount Because it is a subscription Like a gym subscription the Franchise here in Belfast told me However If I pay the gym I can go as much as I want without paying extra In this case if I ask the cleaner to come in for an extra day I would have to pay extra to TimeForYOU All the sudden it is not a subscription like a gym membership anymore Yes if you don t have the time to source a cleaner yourself this could be a good option But make sure you understand what you are getting yourself into Its not a cleaning service It s a recruiting agent

About Timeforyou

Time For You

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Frequently Asked Questions

Time For You Domestic Cleaning provides reliable house cleaning services across the UK, offering police-checked* cleaners, affordable pricing, and the option to have the same cleaner each week for consistency.

Yes, all cleaners undergo identity checks, including police checks* upon request, and reference checks in their own homes to ensure trust and safety.

Yes, you can request the same dedicated cleaner each week for consistent cleaning, subject to availability.

We offer affordable house cleaning prices supported by an own account manager structure. Pricing is designed to be competitive and transparent for domestic home cleaning.

You can book by entering your postcode (e.g., TM3 4YU) on our website to locate a cleaner. A dedicated cleaner can be arranged based on availability.

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About Timeforyou

Time For You Domestic Cleaning – Reliable Home Cleaning Services

Time For You Domestic Cleaning provides house cleaning services across the UK, offering reliable cleaners for domestic home cleaning. The website positions Time For You as an established cleaning solution, highlighting police-checked* cleaners, affordable house cleaning services, and features seen on BBC Working Lunch. The platform emphasizes trust, consistency, and professional home cleaning support for customers.

Vetted Cleaners and Identity Checks

The service focuses on vetted cleaners who undergo identity checks, including police checks* upon request and reference checks in their own homes. This approach is designed to provide customers with peace of mind when booking domestic cleaning. The platform highlights identity checked cleaners and same cleaner each week as key reasons to use the service, supporting consistency and familiarity in home cleaning routines.

Affordable Pricing and Account Management

Time For You Domestic Cleaning offers affordable prices supported by an own account manager(s) structure. Customers can book house cleaning services by entering a postcode (for example, TM3 4YU) to locate a cleaner. The platform notes that a dedicated cleaner can be arranged, subject to availability, and that specific requests such as a police checked cleaner upon request may apply under terms and conditions.

How It Works and Customer Access

The cleaning process follows a structured how it works model, allowing customers to view updates through a customer portal. The site includes options for franchise opportunities, enabling individuals to join an international cleaning franchise established in the UK in 1997, with over 200 franchises sold. Professionals seeking part time casual cleaning work can apply to become a cleaner through the dedicated recruitment process.

Additional Resources and Compliance

Time For You Domestic Cleaning provides news & articles and tips & advice sections to support better home cleaning practices. The platform is developed and managed under compliance frameworks, including privacy and cookie policy documentation. Users are encouraged to review terms & conditions, disclaimer, and site map details. The service is marketed as featured on BBC Working Lunch, reinforcing credibility within the home cleaning industry.

  • Police checked cleaner available upon request*
  • Affordable house cleaning services designed for domestic homes
  • Identity checked cleaners and reference checks in their own home
  • Option to request the same cleaner each week for consistent cleaning
  • Access via customer portal and account manager support