Tradevanaccessories Reviews

The company website is user friendly and easy to navigate The item I required was easy to find and looks to be value for money Delivery was quick and I received timely updates regarding the progress of my order

Very helpful on the phone emailed me straight back with correct parts for van Ordered and received next day super service

Running boards arrived quickly and look good when fitted

Very good customer service fast delivery service and running boards undamaged I would definitely recommend TVA Styling

Fast delivery although relatively expensive Received 5 discount and ordered easy process

ordered paid for the side steps for my dmax emailed me to say steps being posted then had an email the next day no brackets could be found for the steps was told they could not get the brackets for several months i asked if there was any other side steps for a dmax was told nothing available for a dmax i can t understand why they have several side steps for dmax on there site but nothing available very poor service

Got a rear tailgate spoiler it starting to bubble on the top paint contacted and sent photos in manager got in touch to say sorry but its 13 months old you only get a 12 months warranty my van is 2 years old and it looks like it just come out of the showroom apart from the spoiler i think they should have been more flexible but will not do anything apart from a 10 of a new one i don t think i will be getting a replacement from this company Would you

Do not pay for express delivery I did 8 95 for it to come in1 2 days that was yesterday Day 3 still no parcel a birthday present and company tell me it s the couires fault even though it s them that took my money DX EXPRESS sayings it s not there fault sovi have no idea when my parcel is coming we are away now for my son s wedding which they knew that s why I wanted it before the weekend so not only have they had money that s not these they said I can t get a refunded for being charge for a express delivery So dint pay for one I will update when I finally get my parcel not a happy person Upto date now had a message from DX EXPRESS it s going to be out for delivery on Monday That s 5days after order So the express payment was taken with no intentions of it being delivered So paid nearly 9 more for nothing wow terrible chstomer service

I bought a 130 set of roof bars which arrived on time I unpacked carefully and attempted to understand the instructions and fit the roof bars which I could clearly see were not going to fit Which did not make sense as it clearly stated on the screen that these would fit my vehicle When I called to complain I was told that if I had looked at the photos on the site it clearly shows the profile of the fixing would not fit my vehicle never mind the message that clearly stated it would fit I was told that they would send me by return a label to return the bars which I printed off and returned the goods by parcelforce track and trace at a cost of 11And a further 10 was deducted from my initial payment I presume for the initial delivery charge or for administration costs So this experience has cost me over 20 And I have now got the correct roof bars from another company Not a great retail internet shopping experience and definitely would not recommend to anyone

The delivery I paid for was promised in two days Two days have passed and nothing has been delivered The day after I placed the order placed well before 2pm TVA Styling told me that the parcel had been consigned but more than 24 hours later the courier company told me that they had yet to receive the parcel Despite the delivery promise on TVA s webpage the order was not delivered on the second day and no delivery was made on the Saturday third day or the Sunday fourth day As a result I had vacated the delivery address before receiving the parcel Attempts to contact the courier company did not bear fruit Useless