Tradevanaccessories Reviews

Van Accessories VW T5 Accessories Transporter Vivaro Vito Ford Transit Custom Ch...

tradevanaccessories.co.uk
3.51
130 reviews
Great Rating
Based on 130 user experiences

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Rated 3.51 out of 5 by 130 Happy Customers

40%
15.4%
14.6%
15.4%
14.6%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 130 reviews

Tradevanaccessories receives consistent 5-star praise for product quality, fast delivery, and helpful customer service, while 1-2 star reviews highlight issues with damaged goods, incorrect items, poor packaging, and expensive delivery charges. The company demonstrates reliable ordering processes and good communication, but courier problems and occasional wrong or damaged shipments affect customer experience. Overall, satisfaction is high among buyers who receive correct, well-packaged items, though a notable minority report significant service failures.

What customers love
  • Fast delivery
  • Great product quality
  • Helpful customer service
  • Easy ordering process
  • Good communication
Common concerns
  • Expensive pricing
  • Damaged goods
  • Wrong items sent
  • Poor packaging
  • Courier issues

Last updated 2 months ago

S

Wouldn t supply goods to my area due to

Wouldn t supply goods to my area due to delivery costs not as quoted
M

I brought a T6 sport line front spoiler

I brought a T6 sport line front spoiler recently which came without the towing eye cover so had to wait for that and pay extra to then get it sprayed I then arranged to get spoiler sprayed and fitted only to find the fog light covers were both the same hand so had to then have another cover sent out to me and more expenses to have it fitted the fog lightcovers are supposed to be push fit only but after 1 day fell off phoned up to complain and was told supervisor would call me back and yet 1 week later still no call very disappointed
G

I was wrongly advised on suitable parts

I was wrongly advised on suitable parts so had to return them There was very little support in the returns process promised e-mail advice which never came Returns cost me 40 all due to poor initial advice on parts Payment for returned parts was however credited to my account quickly but I am 40 out of pocket
I

The staff was very helpful

The staff was very helpful but when the product landed there was some damage to it are they blamed the Delivery service but there was no signs of damage on the outside of the box
C

Poor show on postage and packaging

I ordered side bars they turned up with the box damaged both ends that bad they slid out when the delivery driver rang the door bell I sent them back as parts could be missing asked for a Monday delivery and they turned up on Tuesday when no one was in when I opened the box which was sealed both ends with black plastic as the cardboard was damaged there was parts missing I had to ring the helpline that put me through to a Columbia number overseas twice third time lucky got through and the lady was good enough to send the missing parts two days later the product itself was ok just the delivery needs looking at
G

Wrong side steps

I ordered side steps and they sent out the wrong ones I called and explained and the person I spoke to was to either send a replacement or give a partial refund if I kept the steps that had been send He had my details and I am yet still to hear back from him Replying to comment Call was made 12th Aug 11 29 am and lasted 4 mins 42 secs Saying you can t find any record of my call is a bit of a cop out tbh and is not an excuse Someone male spoke to me and hasn t done their job correctly Wrong Side steps have now been fitted Very dissatisfied
G

Took more than a week to arrive and Avoid

Took more than a week to arrive and charged 6 99 for 24hr delivery They were busy apparently Won t use again
B

Like the item but no instructions and

Like the item but no instructions and no help given when I called
M

Packaging damage

Turned up 3 weeks late and packaging in a real mess
P

No reason of compensation for delayed shipping then wrong items sent

After waiting a week for my order i contacted them and as if by magic i got an email to say my order was shipped that day No compensation i e refund of shipping costs And they shipped the wrong items this was rectified promptly so someone did their job on that occasion Doubt if i would use them again unless last resort

About Tradevanaccessories

Shop for Van and 4x4 Accessories VW T5 Transporter T6 Styling Chrome door handles mirror covers side bars or side steps for your Vivaro Vito or For Transit Custom Vans Also 4x4 Hardtops and Side bars Call us or buy online today

United States

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