Unidragon Reviews

Complete honesty It took them almost 3 months to deliver my puzzles I was in contact with support at least once every 2 weeks for about 1 5 months For the longest time it seemed like it was a scam and that they were just stalling I had a total of 4 tracking numbers 3 for DHL who never picked up the package probably Unidragon s fault One for GLS which turned out to not be my tracking number All very frustrating but in the end they delivered I think part of the trouble with the shipping of my order was them getting the hang of Domestic Shipping in EU I hope and believe that they will do better in the future

When I first ordered the product there were several issues with the postage as it was not a UK-based company After a few months waiting for the package that never came they made a partial refund we lost money on the exchange rate They recently contacted me as they have now opened a UK branch and they were able to provide me with a Puzzle I have updated this review originally 1 star as I have now received and tested the product and it is of a very high quality standard I believe everyone deserves a second chance and now that they have resolved the main issue which was the inability to provide the product to UK buyers I believe they deserve a higher score given the product is of a very good standard and they cared enough about me as a customer to make amendments for their previous failures I will very likely buy more puzzles as I really like the one I received The product alone deserves a 5 rating but I decided to mark 4 as I can t completely disregard it took a long time to fix the issue But as a new buyer in the UK I believe you should be fine

I ordered one for a present Overall - great quality poor delivery process The delivery terms and conditions mentioned in their website was not correct at all Due to the delay I was not able to give the present on the birthdate as planned

The product is EXCELLENT Definitely a huge but very fulfilling challenge I just wish the pieces would fit amd STAY together better while you are working on it We had to help ourselves with tape to keep the shapes together Otherwise it is a wonderful gift and lots of fun to learn

Overall my experience was positive I ordered a puzzle from Unidragon however only after that did I check TrustPilot and saw various issues with regards to delivery to the UK So I got in contact to ask about a tracking number and they said there were currently delays going to the UK As this was to be a gift I chose to cancel my order and they provided a full refund within a day I can t attest to product quality but my interaction with them has been very good It would have saved some time if it had said on the website itself regarding delays to the UK though

I actually really love Unidragon puzzles but theyre not creating beautiful puzzles anymore Ive been getting emails for new puzzles and theyre all terrible Their latest one is a plain black and white although challenging puzzle it s ugly There was one that was japanese the great wave which is also plain and ugly The other ones are meant for kids Dont see myself buying from them anymore since theyre going down hill in their creations The new puzzles also have a flat straight edge instead of the beautifully shaped edges of previous puzzles Unidragon s unique beautiful puzzles is what drew me in and now theyre unfortunately going in a plain ugly direction

INTERGALAXY BUTTERFLY 199 pcs a great gift for both a Child and an adult Assembly time in 3 hours So great this experience

This puzzle is gorgeous I made it with my husband and daughters We ve always wanted a tree of life puzzle I recommend it for family moments when you spend time together

The wooden puzzle pieces are amazing the kids just loved it We had so much fun making de Kids World Map puzzle Definitely will buy some for Christmas

I liked doing puzzles since childhood For me it is a relaxing activity and it stimulates my creativity This wooden puzzle is beyond my expectations and it is the most beautiful puzzle I have tried so far This puzzle has a unique cutting-edge every piece is unique and interesting I solved the Italian Riviera puzzle in few hours it is easy and fun to make it For vegetation there are pieces in the shape of a butterfly For water there are pieces in seahorse shape and for buildings I discovered a roof-shaped piece So awesome and brilliant The pieces don t reflect the light which I like it The image is so accurate even in details The quality is top The box is made of wood and very artistic I was impressed and fascinated by this puzzle and I just love it I have already glued the pieces to put on the wall in my room I would definitely love to try more puzzles like this