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Vic P
I went in for a gait analysis and to look for some advice on shoes and such - Emma at the Nottingham store was super friendly knowledgable and helpful She made a very big effort with me all while having to attend to other people and responsibilities in the store I felt very comfortable and heard in there thank you again
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Jake Furr
In the Nottingham store
In the Nottingham store Lucy greeted us with a great big smile and was so helpful identifying the needs for me and my wife We re both fairly new to jogging and running and not once did we feel pushed or rushed into spending a lot of money She even asked us what budget are we working with which is quite pleasant rather than targeting you to the higher priced items Everything was fantastic start to finish
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Beth Holmes
Had excellent customer service in the
Had excellent customer service in the Sheffield shop The guy had so much time for me to help me find the right running shoes He was lovely
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Mick Harris
Must visit this Nottingham shop
From the friendly welcome in the Nottingham shop to the treadmill to picking the Running shoes Lucy was amazing No hard sell experience and knowledge helped The running shoes are the best I ve ever had Thd other lady was lovely and helpful but can t remember her name
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Joshua Smith
First visit - it won t be my last
It was my first time visiting Up And Running Sheffield store yesterday and it certainly won t be the last Had a gait analysis done which showed i had an over pronation I was shown different shoe options and was able to try them on the treadmill I was shown how they have helped my gait too I never felt under pressure to buy anything and was made to feel welcome The guy i dealt with i think it was the store manager sorry i didnt get his name was so knowledgeable 10 10 experience - thank you
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James Murgatroyd
Brilliant service throughout
Brilliant service throughout The employee - Amar was extremely knowledgeable and helped me solve the problem and get me the shoes that worked and fit
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Matt V
Great service in Bristol store
Bristol store - received brilliant service from Yvette on Saturday 11 Jan who picked out a range of shoes to try and gave really good advice based on my running style and gait Also gave some great recommendations for trail runs and routes in the area and was very convincing in selling the positives of trail running Will be back to Up Running soon when I m ready to take the plunge into trail running
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William Rothschild
Excellent Customer Service at York Store
My Brooks trainers are now a bit worn so I went to the York Store Richard took time to allow me to try on a range of shoes His product knowledge really shone through I went on the treadmill with each set of shoes to see how well they suited me I am now the proud owner of Saucony Hurricane shoes Thank you Richard
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Mark
Excellent service
Well what can I say I went in looking for a specific pair of trainers they were superseded by a different pair and out of stock The young staff member made recommendations raised on my gait and was very patient with me I ended up purchasing a different pair from the ones I originally The staff were so helpful understood that my feet needed a wider fit and were slightly thicker I couldn t recommend the place enough for your running needs
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OnePacShakur
Highly recommended
Went to the Up and Running branch in Milton Keynes to find a good pair of running shoes Emily and Richard were both amazing in taking the time to talk through the shoes and find me the best pair for me They answered all my questions I had about running and were very helpful I highly recommend this place for anyone new or experienced with running
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