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Steph Russell
Up and Running is amazing it has wonderful staff who have both expertise and passion for running I visited to purchase a pair of Saucony s for my forthcoming running and Hyrox event Martha was very knowledgeable friendly and provided a wealth of insight into gait analysis options for race day track training and long runs Left feeling very confident- thank you
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Leah Burn
Sally Anne was very helpful
Sally Anne was very helpful I didn t know what I was looking for Sally Anne gave me good advice to which I found what I needed I am very grateful
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James
Placed an order and the discount wasn t
Placed an order and the discount wasn t applied via PayPal Emailed and they refunded the discount no problem and this was done within 30minutes excellent customer service
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TT
Great Customer Service
Ordering was super easy but I did have an issue with receiving the wrong product I called the number provided and Gilly was amazing She explained the next steps clearly sent me the return link and kept me updated throughout the refund process She was so helpful and made everything stress-free Thank you Gilly you were fab
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vincent calloway
Milton Keynes branch in Go Outdoors
Milton Keynes branch in Go Outdoors provided service above beyond my expectations They are true friends of runners helping me to find the right trainers for my targets and willing to keep the dialogue going and help me make changes even after I had taken the shoes from the store Marta was very professional and knowledgeable I have used these guys for 15 years of marathon running and I am set to continue for another 15 years to come
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Charlotte Roberts
Always a good experience
Me and a friend wanted to buy running shoes - for me it was a pair of supportive and cushioned shoes to get me back to fell running after a chronic injury and much physio of many years for my friend it was to start to run and do a couch to 10K The staff at Harrogate were superb and had the time to devote to giving us guidance on the array of different makes and shoes we could have chosen We were both very satisfied with our purchases and the service and I continue to be impressed every time I visit the shop Thank you
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charlie
Surbiton Branch was amazing
The Surbiton branch was extremely helpful and guided me to the perfect pair of shoes for me The gate assessment was really useful as without it I would not have a clue which shoe to get Will 100 be returning
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Matthew
New year new shoes great staff
Had an excellent experience shopping here Craig was able to help me find my new shoes super easily He was very helpful and genuinely wanted you to have a great experience with your shoes whether you bought them there or not Would highly recommend for anyone new or experienced
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Robyn
Bristol shop
Really nice shop Yrette helped us with finding trainers and was super kind and helpful for finding the right pair for my running style I went to the Bristol shop Would definitely recommend
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Ross Neilson
Very friendly and helpful staff
Very friendly and helpful staff The gait analysis helped us to get the right shoes for my flat feet Would recommend a visit
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