Us Reviews

Name: Us
Address: N/A, N/A, N/A, N/A, US
Telephone: +0000000000
Rating: 1.00

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1.00

16 reviews

Very Poor Rating

Based on authentic user experiences

Rated 1.00 out of 5 by 16 Happy Customers

Kennedy Hye

6807 reviews

N/A

1 year ago

complete waste of money horrible staff

I am very disappointed I went there for a christmas present for my boyfriend After being rudely disregarded by the staff I finally got my hands on the shoes he had been asking me for for months I do not shop there and wanted it to be a surprise I asked for a 9 and they gave me a 9 and a half then didn t check the box at checkout and the insoles were missing I went back to say i got the wrong size after he tried them on and they were too big they then informed me i could not return or exchange No one informed me this at checkout there were not signs and i only knew after i looked at the receipt This is complete deception and taking advantage of a customer not only did they give me the wrong size but they didn t even check to make sure all components of the shoe were there plus the woman at the counter had an attitude I went back again to get the insoles and they refused to believe me until they checked footage of the camera they then proceeded to give me used insoles from the display show and now only a week later he hasn t even worn them as we are trying to sell them and the strap is already deteriorating this is rediculous getting 0 help in store and from customer support i have contacted multiple times For 300 and the reputable brand id expect better treatment

Brandon Kirk

Bape customer review

Bought a jacket and shirt for my son and when it came it was baby clothes emailed them to have them fix it still waiting been over a week

DANIELLE TUCKER

The worst customer service ever

The worst customer service ever Paid a ton for a shirt Waited for 1 month then they sent me a small in a large package Tried to return it and they told me to give it to a friend or sell it online and they would refund me 20 They are horrible Would never ever recommend them

Gigi

Most appalling customer service do not trust

They told me my purchase would be shipped in 1-2 business days No dispatch email so I emailed them No reply Then I messaged them They eventually replied and said they would ship it that day No dispatch email Chased them twice afterwards They eventually replied and said they can t locate the item So how about refunding me I feel completely ripped off Definitely not a reputable company and I will never purchase again They owe me 100s and I will be pursuing a claim

Steelo Da Don

Absolutely horrible

Absolutely horrible No real way to contact them at all They will not contact you Their line is never answered mailbox is full 200 they have to file the claim since fedex doesnt respect the customers claim the seller has to file it i cannot contact no seller ABSOLUTELY HORRIBLE IT IS NOT WORTH IT THEY SUCK

Alexander Iverson

Ordered the white shark apsta low top

Ordered the white shark apsta low top shoe directly from us bape Received order and opened box to see red marks all over shoe tried to contact through multiple emails and phone calls with no reply Terrible customer service can not shop with them again and buy a 350 faulty item Order 289456

Becky Anderson

NEVER ORDER FROM HERE

I order 300 worth of stuff the day after Thanksgiving for Xmas presents and it has never arrived My account was charged there is no phone number for customer service only an email that is llisted as 24hr service I have sent 4 emails the past two weeks and ZERO response I have no way to get my merchandise or my money back and no onerous no way to contact

Kerrie Knight

If I could give no stars I certainly

If I could give no stars I certainly would I tried to purchase my son a ridiculously expensive hoody for Xmas and the website detailed a free mask On checkout it was charging me for the mask I emailed customer services who agreed to honour this After sending several screenshots showing my basket with the free offer they never honoured this Poor to say the least Shame on you