Veryneko Reviews

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veryneko.co.uk
3.65
129 reviews
Great Rating
Based on 129 user experiences

Rated 3.65 out of 5 by 129 Happy Customers

45.7%
14%
15.5%
9.3%
15.5%
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K

Problem eventually sorted

Pre ordered a jacket When the date of release came the jacket disappeared off the website but my order still said processing After a lot of messaging where nobody knew what was going on I finally had a message back saying it was out of stock so I cancelled it It s still saying online they have it in stock and it will be dispatched in 2 days so I tried to order it again silly me and they ve took my money but still no dispatch I m going to have to message again and get a refund Why take the money if they ve not dispatchedEdited to say Amy who replied to my original review went above and beyond to find out what was going on Within 2 3 days it had been dispatched and as a goodwill gesture promised a refund I m very grateful this has been sorted for me
C

Watch the delivery charges

On the delivery options i choose standard 3-5 days as it had a cross through 3 99 and said it was free but when I paid it said delivery was 3 99 I know it s only a few quid but I m shocked that they offered it free to me then charged me at the end I would of chosen a quicker delivery if I knew I had to pay First and last time shopping with them
C

Why u ask n before delivery

I m still waiting for delivery and they ve asked me to leave a review Don t you hate that Wouldn t you rather wait for delivery before you review the company Maybe I ll change this once I get my product then again maybe I wont Haven t even been informed its been dispatched soooo
S

Cookie nightmare

Nice products and reasonable prices However every time you click on something when registering and going through all the processes and ordering and paying the cookie window pops up even though you ve already accepted or set your preferences This is so frustrating
R

Advertised discount didn t exist

Signed up to receive 10 discount which is automatically added at checkout This never happened no discount applied Very disappointing
M

I was expecting to register and get 10

I was expecting to register and get 10 off but the code emailed didn t work so wasn t overly impressed so I hadn t needed to register
M

I am pleased with the service so far if

I am pleased with the service so far if the delivery is just as good then it will be a higher rating
L

shouldn t process order if item not in stock

annoyed they process the order than email 3 days later they don t have stock to complete order Should not process payment if item is not in stock
M

Love the company and its items but

Love the company and its items but can t understand the payment part I found your site on clearpay but couldn t pay through them had to pay using zilch
V

Search is so frustrating

It s very frustrating if you want to look for something specifically on their website It shows you a lot of this not just the item your looking for For example if I was to put in Loungefly mini backpack I would get so many pages of items I wasn t interested in not just the Loungefly bags Then I have also noticed that it doesn t show all the Loungefly back pack items either so it s incredibly frustrating

About Veryneko

A huge range of Mini Backpacks, Bags, Clothing and Collectibles, all on Very Neko.

United States

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