Reviews by William Thompson
Real customer experiences and verified feedback.
Tidier than I expected
I was surprised how little mess they made. The fitters sorted my roof quickly, checked with me before making any changes, and the result looks great.
Positive Experience
minimal mess
quick fitting
good communication
quality result
professional fitters
Patient service at Abingdon branch
Went in just to browse dining tables but Sarah spent nearly two hours with us, bringing out different chairs to try with each table, explaining the timber finishes. No pressure at all, just genuine help. Ended up ordering a walnut set we love.
Positive Experience
patient service
helpful staff
no pressure
product knowledge
satisfied purchase
Kept the whole house busy
Got this as a gift for my mum and the four of us ended up around the table for most of the afternoon. Everyone had a go at a different pile of evidence and the arguments were half the fun. It's clever how things line up once you spot the timeline. We're planning another one for the next family get together.
Positive Experience
family activity
gift for mum
group engagement
timeline puzzle
replay value
Great service from my advisor
I dealt with Tom and he made applying for finance painless. My questions were answered straight away, and my car was ready sooner than I expected. I’ll be recommending them to my brother.
Positive Experience
great service
finance application
quick responses
fast delivery
would recommend
Deposit not returned after cancellation!
Paid the deposit and then decided to go elsewhere. They kept the money and charged a cancellation fee. The only positive was the initial quote was competitive
Critical Review
deposit not returned
cancellation fee
poor refund policy
competitive quote
cancellation experience
Quick answers and proper support
I started with Leva after months of lower back pain and was nervous about getting help online. The consultant listened properly, explained the options in plain English and never made me feel rushed. Questions through the app were answered the next day, and the pain started easing during my first week. The only snag was getting through by phone, but messaging worked well.
Positive Experience
attentive consultant
clear explanations
next-day responses
pain relief
phone access issues
Reliable service for landlords
Managing several units through them has been hassle free. They handle tenant queries and maintenance without me chasing. One typo in the portal but it was fixed quickly
Positive Experience
reliable service
hassle-free management
responsive support
quick issue resolution
landlord-friendly
Great gift for my niece
Bought this for my niece's birthday and it came two weeks early. She hasn't put it down since.
Positive Experience
fast delivery
great gift
child loves it
birthday present
Same engineer again this year
Second year running we've had the same chap come out and he remembered which boiler we have. Explained the boiler warranty situation clearly and didn't try to sell me anything I didn't need.
Positive Experience
consistent engineer
knowledgeable staff
clear communication
no upselling
boiler warranty advice
Quality that lasts
The units are heavy duty and the finish hasn't scratched despite daily chaos. Sean designed a clever corner pull out that we use constantly. Worth every penny.
Positive Experience
heavy duty quality
scratch resistant finish
clever design
good value
daily use durability
