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William Thompson

Member since Oct 2026
16 Reviews
4.5 Avg Rating
88% Positive

Reviews by William Thompson

Real customer experiences and verified feedback.

Agentshave logo

Agentshave

★ 4.6
agentshave.co.uk
5.0 ★

Quick and hassle-free

Placed my order, got confirmation straight away, and everything arrived securely boxed. Very easy shop to deal with.
Positive Experience fast order confirmation secure packaging easy to deal with hassle-free experience
Agepartnership logo
agepartnership.co.uk
5.0 ★

Friendly team made it easy

i was nervous about equity release but the lady on the phone put me at ease. She explained the fees clearly and sent a summary by email (she even sent a follow‑up text). The whole thing took about six weeks. Good experience overall.
Positive Experience friendly staff clear fee explanation good communication smooth process reassuring service
Bjshomedelivery logo
bjshomedelivery.com
5.0 ★

Efficient service, minor delay

Delivery was a bit later than the scheduled slot due to traffic, but they called to let me know and still placed the mattress in the bedroom.
Positive Experience efficient service minor delivery delay proactive communication professional setup
Audible logo

Audible

★ 3.6
audible.co.uk
1.0 ★

Support chat never resolves!

Contacted support three times about a missing credit and each chat ended with the same scripted reply. The agent refused to transfer me to a supervisor and told me to screenshot the conversation (the transcript never arrived). Still waiting for a refund after two weeks.
Critical Review unresolved support scripted replies no supervisor escalation missing credit refund delay
Full Review
Audible
Bookforvisa logo
bookforvisa.com
5.0 ★

quick turnaround on a date change

Needed the departure pushed back a few days and they sorted it the same afternoon (I emailed pretty late, past 10pm). The agent was polite and clear about what had to happen next. I had to ping them once for a follow up but the new document came through fine. The reference still checked out after the change.
Positive Experience fast turnaround date change handling polite customer service minor follow-up delay document accuracy
Easipaycarpets logo
easipaycarpets.co.uk
5.0 ★

Second time using them, no complaints

Used this company before for my old flat and came back when we bought the house. Same friendly service, no pressure on the visit to choose your flooring and they had samples to hand so I could compare against my furniture. Fitted the living room and stairs in one morning, tidy job and they took all the packaging away with them.
Positive Experience friendly service no pressure sales fast fitting tidy workmanship repeat customer

Rating Breakdown

4.5
Based on 16 reviews
5 ★
14
4 ★
0
3 ★
0
2 ★
0
1 ★
2

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