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William Morgan

Member since Oct 2026
15 Reviews
3.5 Avg Rating
60% Positive

Reviews by William Morgan

Real customer experiences and verified feedback.

Nationwideppiadvice logo
nationwideppiadvice.co.uk
2.0 ★

Eventually got something but not happy

Been going back and forth since October about a refund HMRC sent to them. Took three months of emails before anyone gave me a straight answer, and when the money finally came through it was nowhere near what I was told originally. Their phone line rings out every time I try. Not the worst experience I've had but I wouldn't put myself through it again.
Critical Review slow refund process poor communication unhelpful customer service phone line unavailable refund amount discrepancy
Burts logo

Burts

★ 3.6
burts.co.uk
1.0 ★

Sample was fine but no updates

The sample finally arrived and looked nice. After ordering the vinyl I heard absolutely nothing for nearly a week, even though I called and left a message. The tracking page never changed and I still don't know where the parcel is.
Critical Review no order updates poor communication unresponsive support tracking not updated delayed delivery
Full Review
Burts
A2dominiongroup logo
a2dominiongroup.co.uk
1.0 ★

Broken entry door for months!

The main door has been propped open since spring. I reported it twice, got a job number, and the reference went nowhere. A few neighbours have had the same run around. There was a lad hanging about the stairwell the other night and it made my skin crawl.
Critical Review broken entry door unresolved maintenance ignored complaints security concerns poor communication
Bluechipwarranty logo
bluechipwarranty.co.uk
1.0 ★

My claim was declined

I bought a two-year warranty for my Range Rover and had several seals replaced after 14 months. Bluechip answered my emails quickly, which was one good part of the experience. They then declined the claim after asking for extra documents and said the damage was wear and tear. I ended up paying nearly £1,600.
Critical Review claim declined warranty issues wear and tear dispute high out-of-pocket cost responsive customer service
Brandalley logo

Brandalley

★ 3.6
brandalley.co.uk
1.0 ★

Refund still missing after weeks

Returned a pair of boots on 3 September and got a confirmation email. It’s now 28 September and the money hasn’t shown up (I’ve chased three times). Each reply is a generic template that doesn’t address the case. I’m about to open a dispute with my bank.
Critical Review missing refund slow refund poor customer service generic replies escalation threat

Rating Breakdown

3.5
Based on 15 reviews
5 ★
9
4 ★
0
3 ★
0
2 ★
1
1 ★
5

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