Autonomous Reviews

Autonomous | The everything store for Work From Home

autonomous.ai
3.56
139 reviews
Great Rating
Based on 139 user experiences

Rated 3.56 out of 5 by 139 Happy Customers

42.4%
14.4%
14.4%
14.4%
14.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 139 reviews

Customers frequently praise Autonomous for excellent customer service, with responsiveness, helpfulness, and effective problem resolution highlighted across numerous reviews. Fast delivery and great product quality are also commonly cited strengths. Conversely, cons primarily focus on expensive pricing. Some reviews mention issues such as poor product quality, damaged deliveries, and misleading practices, but these are not reflected in the recurring pros. No mirrored themes appear across pros and cons.

What customers love
  • Great customer service
  • Fast delivery
  • Excellent product quality
Common concerns
  • Expensive pricing

Last updated 2 weeks ago

C

Fantastic Customer Service

I ve owned my Smartdesk for over two years and love it We recently moved and the desk feet were bent during transit Alice was able to locate my order find the right parts and made ordering the replacements so simple Fantastic customer service and so happy I was able to get a fix without having to buy an entire frame Kudos
S

Excellent product service

Excellent product service Needed replacement parts the process was so easy they were able to take care of my problem within minutes without delay
M

Good customer service

Good custom service I received quick help and without an issue got a replacement for my backrest and got clear instructions and overall good vibes Thanks a lot have a great day
C

Fantastic Customer Support

I took up 40 minutes of a customer service rep s time trying to solve a problem with my desk I purchased in 2019 She was so kind patient knowledgable and thorough She ended up providing a solution that I am very happy with Five stars
A

Ashley gave excellent service

Ashley gave excellent service I was in need of replacement arm pads and she added them to a cart for me and sent me a link where I just had to enter my card info to finish the check out process Thank you Ashley
S

No questions ask and warranty coverage

No questions ask and warranty coverage has been honored regarding broken chair Just waiting on parts but online customer service has been quick and easy to chat with
C

Replacement Parts Order

Ashley from Autonomous was great and was quickly able to get the correct parts I needed ordered and even explain how to fix my furniture once the parts arrived She was nice fast and well versed which made for a very positive experience
J

Broke a bolt on the base of my chair

Broke a bolt on the base of my chair Opened a chat via the website and within 10 minutes replacement parts were ordered and being shipped - for free Love a company that stands behind its product
R

Replacement arm pads and seat cushion for ErgoPro Chair

Once I found the Live Chat option for support and parts this was a quick and painless process I was able to clearly understand that my Pro chair was no longer under support and was supplied a very reasonable quote to process for the arm pads and seat cushion replacements Thanks so much
G

Great experience all around

Great experience all around Got right to the point and was also very respectful Knowledgeable customer support that also cares about not waisting the customer s time is hard to find nowadays Great job guys

About Autonomous

Enter your perfect home office. Your Autonomous desk helps you move more and do more, and your Autonomous chair protects your health, focus and well-being.

United States

Visit Website

Own this business?

Claim your profile to respond to reviews, manage your listing, and build trust with customers.

Claim This Business

Related Companies

View All
1
Epicvin
4.76 (485) · epicvin.com
2
Appnebula
2.05 (336) · appnebula.co
3
Icon-amsterdam
3.58 (279) · icon-amsterdam.com
4
Panrila
3.69 (262) · panrila.com
5
Stormgain Crypto
4.08 (242) · stormgain.com
6
Blockfi Crypto
4.10 (226) · blockfi.com
7
Sca
4.82 (197) · sca.auction
8
Travelocity
3.88 (190) · travelocity.com
 View all 20 alternatives
Looking for Autonomous alternatives? We've ranked 20+ similar companies by reviews.
View All Alternatives