Backstreetmerch Reviews

Quick to sort problem

Had an issue with damaged records damaged in post but they were quick to sort the problem and send replacements out Really great and friendly service

Received the wrong size of item in my

Received the wrong size of item in my order Marco was great in getting me refunded and the item sent back first class customer service from him

Fast and good service

Thanks to Isla for the fast and good service I was missing two items in my package and it was resolved the same afternoon my compliments

Excellent service

Excellent service I had a problem with the first delivery highlighted this with in a few days it was rectified with a new and well delivered Album The communication was first class Would recommend using the company anytime

Query Flaw on Queen Rhapsody Tour T-shirt

Had an issue with what I thought was a printing flaw onmy treasured Rhapsody Tour Queen and Adam Lambertt-shirt Used their online chat and got immediate andvery friendly support They could not have been nicer or kinder

Great customer service

I purchase some items for a gift I didn t check the timing of the shipment before and I asked to cancel my order after asking for more info they reimburse me in a day

Item needed to be swapped and was done

Item needed to be swapped and was done promptly Great communications from Emily who kept myself updated every step of the way Excellent service

Extremely quick customer service that

Extremely quick customer service that was clear and concise as well as considerate of the situation Would very much recommend their service