


Bank5 Connect | High-Interest Savings Accounts, CDs & Checking Accounts
Based on authentic user experiences
month CD
6735 reviews
N/A
11 months ago
Great process more communication could be helpful
I liked the ease of the application for a 6-month CD but an additional pending update for the processing after application approval but before online access is available would have been helpful It also is not clear how to update notifications for E-notifications given that mail notifications are charged Update customer service called me a few days after the review They answered and confirmed all my questions to my satisfaction 3 star review adjusted 5 stars
Betty Woolard Goddard
6735 reviews
N/A
11 months ago
The member representative was very nice
The member representative was very nice to speak to She was able to help me with renewing my CD She was very kind and helpful not rushing me
Raquel Currah
6735 reviews
N/A
11 months ago
It was refreshing to talk to a real
It was refreshing to talk to a real person who answered my questions She was so patient and helped me navigate the site to get the job done
Joe Dotson
6735 reviews
N/A
11 months ago
The customer service staff at Bank5 is the best
The customer service staff at Bank5 is always the best whenever I need to contact them Thanks for the effort you give
RD
6735 reviews
N/A
11 months ago
Ease of opening account was great
Ease of opening account was great Too bad you couldn t match competitive rates on a 6 figure amount
PAUL ANGELO
6735 reviews
N/A
11 months ago
Very pleased with Bank5 Connect
Very pleased with Bank5 Connect Support staff is very polite helpful patient and yet efficient
Tom B
6735 reviews
N/A
11 months ago
Interim review
So far so good But the transaction is not yet complete After the balance of my account is wired to my bank I will write a full review
SK
6735 reviews
N/A
11 months ago
Cynthia
Some reps were stonewalling a bit as I was going through my application But whenever Cynthia was the one who picked up the phone I knew I was in good hands
TIMOTHY PITTS
6735 reviews
N/A
11 months ago
I needed to make a wire transfer
I needed to make a wire transfer We had several video glitches on my end The bank associate went out of his way to complete this transaction for me
Alan Smith
6735 reviews
N/A
11 months ago
This is the second CD I ve purchased
This is the second CD I ve purchased online from Bank5Connect It was very easy with prompt communication and a quick turnaround