Barratthomes Reviews

New Homes For Sale | Quality Home Builders | Barratt Homes

barratthomes.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

Across the reviews, customers frequently praise the helpfulness, knowledge, and friendliness of Barratt Homes' staff, as well as the overall service and quality of the homes. Many also report positive experiences with smooth reservations and good aftercare. Conversely, a recurring theme is poor build quality, with numerous snagging issues, defects, and substandard workmanship. There are also consistent complaints about delays in possession, poor communication between departments, and issues with post-exchange support. Some negative experiences involve misleading sales practices and long delays for repairs.

What customers love
  • Helpful staff
  • Excellent service
  • Knowledgeable team
  • Good aftercare
  • Smooth reservation
Common concerns
  • Poor build quality
  • Snagging issues
  • Expensive pricing
  • Delays in possession
  • Misleading sales

Last updated 1 month ago

C

Appointment to buy a new home

I have an appointment on that day to buy a new home at Barratt I have met Eilene who is very kind and helpful throughout the process She explained the cost place to buy showed detail about the house and the money I need to arrange for the deposit She also engaged me with a mortgage advisor who can help me with the stuff about mortgage whom is also very helpful As a buyer of newly buy a property it is very difficult to deal with these process unless I get a hand from the developer site Therefore I would like to appreciate all the utmost supports that Eilene gave me I just want to say thank all of you very much and wish Barratt poceess more and more prosperous years ahead
A

Excellent sales team who were very

Excellent sales team who were very thorough in answering all of our questions and we felt we could trust them Even though we didn t in the end go through with the purchase we felt Barratt s team were very understanding and helpful
A

The brooks barrow

Ian came today to do some painting he arrived at the time he said he would His work was to an excellent standard Overall I am super pleased with the work carried out and how professional and friendly Ian was next time the cakes are on you thanks again lan
C

Very helpful member of staff Chelsea

Very helpful member of staff Chelsea talked through the process exceedingly well
G

Amazing experience with Helen and Nicky

Amazing experience with Helen and Nicky from the Chalker s Rise development in Peacehaven Both have been a staple in our home buying journey even though we didn t proceed due to personal reasons they ve been there for every step of the process Kind supportive and fun -- just what I expected when I first met them Their availability and lovely demeanour was truly one of a kind I don t think we could ve gone through the process without their superb attitude Working with you both has been such an enjoyable moment of our lives no matter the sad outcome -- you both deserve a raise and a promotion you re just too good Thank you again for the amazing experience as first time buyers we couldn t ask for anything better to be honest Love Gulden
E

Amazing decorator

Thank you to Ian McDonnell who completed our painting to a brilliant standard yesterday It has made a HUGE difference to our home Thank you very much Peter and Emily
C

Top service

Five stars and more if there were more stars to click Our experience has been wonderful both Tanith and Aimee are lovely explaining everything very welcoming Highly recommend Barrett are the best
L

Review

The support from the Barrat s team was impeccable Any questions you have will be answered Beautiful apartment and thorough information for the upkeep and maintenance of that apartment too
J

Yesterday we made a reservation on a

Yesterday we made a reservation on a new home at Meadowburne place Eastbourne The sales staff were so helpful and made the whole reservation process really easy Ivan was the first adviser I met about a week before who told me all about the development and the local area For our 2nd viewing Hannah took us round and we reserved our plot there and then Hannah is a great ambassador for Barratt Homes She didn t just sell us a house but a home She was knowledgeable about the build the development and the local area Whilst we have a couple of months to go before we move in Hannah and Ivan both encouraged us to pop back if we had any questions and they both made the whole experience very pleasurable
E

We have just purchased our first home

We have just purchased our first home at the Wintringham site and the Barratt team have been superb from start to finish They have been very helpful explaining every single detail and taking us through the process step by step There were no surprises and everything was clearly explained The team was in contact with us throughout conveyancing and were always happy to answer any question The sales team are amazing greeting us with a big smile every single time We hope we have many happy years in our new home Thanks Barratt team

About Barratthomes

Barratt Homes have new build homes for sale across the UK. Search for a new property or discover more about our special offers & low deposit schemes.

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