Bathroomspareparts Reviews

Bathroom Spare Parts | Toilets, Showers, Flush Valves, Taps, Toilet Cisterns fro...

3.57
140 reviews
Great Rating
Based on 140 user experiences
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C

I have not recieve the item yet and

I have not recieve the item yet and will only do so on Friday this week this means my customer has to wait aswell In the meantime I have been asked to give a review twice maybe you should find out if the customer has received and is happy with the item before asking for a review Not happy
C

Very slow dispatch poor delivery options

Very slow dispatch poor and expensive delivery options I ordered an item on 27th March Received a notification saying item was in stock and would be dispatched soon Item was not dispatched until 2nd April The item was urgent In fact I would have happily paid for Next day delivery but this is not an option for some reason 6 50 for delivery of a small parcel is very toppy - especially when there is no option for faster delivery Overall I am not impressed with the service and would not recommend
P

Poor performance from Bathroom Spare Parts

I ordered some shower door seals on 9 4 2024 on the 10 4 2024 I received an email saying they were dispatched and would take 1-3 days On the 18 4 2024 I received an email from TNT estimating delivery the next day They eventually arrived 24 4 2024 in damaged packaging Fortunately the seals seem to be undamaged On the 19 4 2024 I emailed Bathroom Spare Parts for an update and received an automated reply saying they would get back to me in 24-48 hours I m still waiting
C

Non delivery of item

Spoke to sales team to clarify part was in stock - very helpful Ordered part on line but it hasn t turned up Tracking number shows item is stuck in Carlisle Sorting office Emailed Bathroom Spares asking if they could claim on Royal Mail and refund me 24hr postage excess No reply Still not received item so asked if replacement could be sent Still no reply Draw your own conclusions
N

Not what I was expecting

Ordering was simple when the website actually allowed me to pay Delivery was a lot longer as Royal Mail sent the package in the wrong direction to start with so doubling the wait time The product although as described was made of plastic but there was no mention of this in the description
J

Not good

I only received one part of my order which took 2 weeks to arrive I have asked them to cancel the 2nd part of my order but so far had no response or refund Tried phoning just rang for 10 mins
I

Soon after my purchase I was told my

Soon after my purchase I was told my item is being shipped and processed for delivery However after many false alerts it was only out for delivery today 19th December but as they couldn t fit in through the letterbox they didn t make any attempts to call me or tried to approach another house member by pressing the buzzers This is an important delivery as I have a tradesman to complete and installation tomorrow Now hopefully I can collect it from the local depot otherwise it would have been a massive waste of time I m not happy with the company despatching late and also Royal Mail for not making the delivery seamless and delivered sooner as the delays from despatch meant the item was going through several processing points
C

I used this company as I thought they were cheaper

I used this company as they were selling the item I required cheaper than the manufacturer however once the additional costs of packaging and transport were added the end cost was higher After the order was placed it then transpired they didn t stock the item but just ordered it from the manufacturer and hence a longer lead time
M

Extortionate p p

Spare parts fine no problems but p p extortionate at 4 50 for a couple of o rings that don t even weigh as much as an envelope
D

Beware the prices displayed

The prices displayed are not the ones that we will pay in the end because the site does not indicate that we must pay customs fees Fast delivery and well packaged productDoes not respond to my messages

About Bathroomspareparts

We have an unbeatable range of spares and accessories just a click away; for toilets, taps, showers & more. If you need help identifying a suitable part, email [email protected] or call for a prompt response.

United States

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