Bathroomspareparts Reviews

Bathroom Spare Parts | Toilets, Showers, Flush Valves, Taps, Toilet Cisterns fro...

bathroomspareparts.co.uk

3.6

141 reviews

Great Rating

Average of published reviews · How scores work

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Rated 3.6 out of 5 by 141 customers

Rating Distribution & Review Trends

3.6 / 5.0 Avg 57.4% Positive (4-5★) 141 Approved Reviews

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Sentiment Split Click to filter

Positive (4-5★) 57.4% Neutral (3★) 14.2% Negative (1-2★) 28.4%

AI Review Summary Generated from 140 reviews

Customers generally report positive experiences with Bathroomspareparts, highlighting helpful advice, a wide range of products, and prompt dispatch. Many reviews praise the easy ordering process, fast delivery, and excellent customer service, with specific thanks to staff such as Robbie. A recurring theme is reliable problem resolution when issues arise. Conversely, negative feedback centers on delayed deliveries, incorrect or faulty items, and poor communication, which sometimes led to extended waiting times or failed installations. Pricing and delivery charges are occasionally questioned as being high for small parts. Occasional errors in stock information, website usability, and customs documentation are also noted.

What customers love

Helpful advice
Wide product range
Easy ordering

Common concerns

Wrong items sent
Faulty parts
High postage

Last updated 4 months ago

Kiran Siddiqui

1 month ago

Fine overall, delivery took a while

Parts were exactly what I needed and the price was fair. Took about a week to arrive which was longer than I expected (I only ordered a couple of small washers). They emailed me the tracking though, so no complaints really.

Positive correct parts fair price slow delivery tracking provided small order

customer

1 year ago

Good Service

Had exactly the parts I needed at a good price From ordering to dispatch the communication was very good Very happy with both the part and service Would recommend

customer

1 year ago

Replacement tap lever

The part was available and delivered promptly at a reasonable price

Unhappy shopper

1 year ago

What I needed in stock reasonable cost

What I needed in stock reasonable cost for parts and shipping My order was small however still got excellent service Thanks

DAVID STEELE

1 year ago

Fast and efficient service

Fast and efficient service great range of spares

arminas gineikis

1 year ago

Thank you very much for part excellent

Thank you very much for part excellent service

Ian Brocklehurst

1 year ago

Impressive customer service

A representative replied very rapidly to my email enquiry about replacement tap levers After I supplied some additional information and photographs he was able to tell me exactly what I needed to order All responses were informative and impressively rapid

Forry

1 year ago

Ordering was very easy and the part was

Ordering was very easy and the part was dispatched and delivered really quickly

Theresa Hall

1 year ago

Helpful Advice

They took the trouble to find a Bathstore tap we have and provided the correct cartridge for this item and they also helped with a Franke tap and items were well packed and arrived promptly

Mr Julian Cushworth

1 year ago

A great experience

The product was exactly what we needed reasonably priced despatched promptly and well packaged Great service

Bathroomspareparts Reviews

Rated 3.6 out of 5 by 141 customers

Rating Distribution & Review Trends

Fine overall, delivery took a while

Good Service

Replacement tap lever

What I needed in stock reasonable cost

Fast and efficient service

Thank you very much for part excellent

Impressive customer service

Ordering was very easy and the part was

Helpful Advice

A great experience

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