AI Review Summary
Based on 117 reviews
Customers consistently praise Biscuit for fast delivery, quality products, and excellent service. Multiple reviews highlight efficient operations and attractive merchandise. Some recurring issues relate to pricing and occasional fulfillment problems. The overall experience is positive with emphasis on reliability and product quality.
What customers love
- Fast delivery
- Great product quality
- Beautiful clothing
Common concerns
- Expensive pricing
- Refund delays
- Wrong item sent
- Stock availability
Last updated 3 weeks ago
V
Victoria
The dress is beautiful so very happy with my purchase Dropped 1 star for speed of delivery
M
Mrs Kellie-Smith
Very helpful
After contacting BC because there was a delivery issue with my order they are in constant contact with me trying to help with finding my package since this is an International delivery
R
Rosemary
Delivery quite fast
Delivery quite fast Could have collected item from Bruntsfield store since live nearby but not given this option so had to pay extra for delivery
L
Lindsey Mitchell
Sale purchases
I purchased several items but unfortunately only 2 were suitable Easy to return by Royal Mail collection service
V
Vanessa Gibbons
Quick to deliver slow on a refund
Quick to deliver slow on a refund Like the clothes
S
Sara Heald
Just what I had been hunting for and
Just what I had been hunting for and couldn t find elsewhere Comfortable well cut soft cord trousers Too expensive to repeat but perhaps they will see me out I hope so
A
Alison Dancy
Good experience although expensive
The lady in the shop was very helpful and I like what I bought Since then I have seen what I bought for less EUR than I paid GBP in a very expensive store in Vienna The UK is soooooo expensive
S
Sheila Wilson ORDER ID
Mixed bag
I ordered from Biscuit online after finding out that their Thistle Street shop had closed on a recent trip to Edinburgh though it s still listed on the website I can t fault their service at all and my order was shipped quickly I am a bit disappointed with the quality of a Project AJ117 jumper that I bought however it has bobbled after one wear I m not sure if this is an anomaly as I have bought other items from this brand that I absolutely love
M
Maria Barnes
Prompt and efficient service
Prompt and efficient service and delivery Considering delivery is 4 95 for orders under 150 it would be nice to be offered free returns from your online store as it could be costly to make an error in sizing etc by the time you ve sent something back and had to pay postage for that too Lovely range of products I wish you had a store nearer me
J
jo
Everything was great from shopping to
Beautiful clothes thank you