Bonkandco Reviews

Excellent as ever nothing is too much

Excellent as ever nothing is too much trouble Always helpful and knowledgeable

Very happy cosy customers The advice and service w from

The advice and service we received from Scott was second to none He steered us through the options with care and patience and we are extremely happy with our new Charnwood stove Bonk Co has a reputation for good quality and good service and it is well deserved

I wanted a new motor for my eco fan but

I wanted a new motor for my eco fan but also got very useful information about how it works and where it is best placed It was given with enthusiasm for the job which seems rather unusual these days - unfortunately

I was served by the most helpful young

I was served by the most helpful young man I didn t get his name but he was going on holiday to tha Lake District so I hope he had a lovely break

Excellent service

Excellent service We made a mistake and very quickly they helped us with a smile Perfect customer service super quality and great team to work with

Stove installation in a period property

We recently worked with Bonk Co to install a new stove in the home of a client The stove was being installed in a period property and we were keen to retain as many of the original features of the fireplace as possible The team worked extremely carefully to realise this vision and our clients are thrilled with the finished result Each stage of the process our initial visit to the shop communication with the admin team the site survey and the final installation of the stove was a pleasure The professionalism and efficiency of the Bonk Co team are admirable and we are looking forward to working with them again in the future

Good customer service

Good customer service recommendations made from photos of room due to distance from Inverness Made in store follow up visit to clarify some details and saw potential stove in operation Arrangement for installation was straightforward and actual installation was carried out smoothly Team arrived at around 9 30 and installation was completed by 4pm They were very tidy and left no mess at all Would highly recommend

New part for the fire

Once again they went above and beyond Needed a new backplate for the fire it turned out That they had one in stock Always helpful and friendly And if they don t have the part they will do their best to get it for you Excellent showroom and displays well worth a visit