AI Review Summary
Based on 122 reviews
Reviews highlight responsive service and professional property management, particularly from specific agents. Many long-term landlord relationships are noted, alongside effective problem resolution. Some experiences involve slow deposit returns and inconsistent departmental communication. Overall, satisfaction is high when individual managers are engaged.
What customers love
- Professional management
- Helpful agents
- Effective problem solving
- Long-term reliability
Common concerns
- Slow deposit returns
- Departmental handoffs
- Occasional negligence
Last updated 1 week ago
E
East
Over more than five years Zosia Gray has provided excellent customer service She responds to our needs and is always clear and fair She has often gone above and beyond for us and dealt with all our queries and concerns I would move firm to stay with Zosia
V
Valerie
A wonderful experience
It has been a very pleasant experience working with this company A special thank to Ruaridh Gale and Iann Barrett who helped us sell our house Very professional polite and friendly They were allways available to help and answer questions A great experience all the way Congratulations to Chesterton team Valerie Guiraud