Coolshop Reviews

I ordered Bluey Family Pack bur received Bluey and Friends pack As I don t have time to return it and exchange have to give something I didn t want as a present to my son on his birthday

Never order from this store just angry 7 days have passed since the day of the order I ordered a game for my son for Sinterklaas the parcel is still not there the child was left without a present I am adding to the review the mail arrived today thank you But if you specified the terms there would be no problems because on the website the shipment is indicated for the next day but in fact for 6 days

Ordered my item 584 on 6th December way before Christmas delivery was guaranteed and yeah you guessed right not here ruined my Christmas thanks very much messaged a number of times to be told it s been shipped then stuck in customs after it s left customs 21st December it s fell off the radar and tracking hasn t moved Definitely won t buy for here again Information sentPackage delivered took nearly a month but it s here finally

Delivery was quick and product was as described Although it was just out of good luck that the product doggy bed was not damaged or dirty as delivery box had no filling to protect the product The box was basically open when delivered as the half empty box had been crushed during shipping

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I bought a cream and everything went ok The only thing is that I couldn t see when the product was going to arrive but it did so I m satisfied

Delivery date was a bit unclear trough nordpostOther than that good service

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Hassle-free ordering reliable delivery original item but a small but I would order from Coolshop again at any time So far I haven t had any problems with shipping or payment The goods have been flawless so far The delivery times sometimes vary between 2-3 and 4-5 days but this will also be communicated to you in advance It has to be said that up until now I have only ordered cosmetics from Coolshop I cannot make any statements about electronic devices etc When it comes to cosmetics Coolshop is highly recommended The products that I ordered were all original I think it s an important factor because some products are offered at Coolshop at a much lower price compared to other cosmetics online shops and it is often assumed that these can t be original articles I can assure you that SOL DE JANEIRO items are original Unfortunately I have to say something negative Unfortunately the customer service is not good I wrote an email to customer service 4 weeks ago but my complaint turned out to be a misunderstanding for me afterwards which is why I didn t contact support anymore and I haven t received an answer to this day As I said there was a misunderstanding so it wasn t too bad but I find it worrying that customer service didn t answer at all Unfortunately I have to deduct a star for that It s a shame because otherwise I really only have good things to say Should this change in the future you will get the 5th star of course too

Great selection discounted items The order came quickly Small misunderstanding one bottle of shampoo leaked a little Everything else is great I recommend