Coolshop Reviews

Coolshop | Online shopping gjort nemt, sjovt og cool

coolshop.dk
3.48
132 reviews
Average Rating
Based on 132 user experiences

Rated 3.48 out of 5 by 132 Happy Customers

39.4%
15.2%
15.2%
15.2%
15.2%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
R

Send empty boxes

89712454 - Coolshop take your money and send out empty boxes takes ages shipping from Denmark stay clear scam website They don t issue refunds Customer service on chat wasn t interested They do not reply to emails Sent 3 ring door videos confirming it was an empty box and they still won t deal with it and accept liability
K

Longest delivery time known to mankind

Literally the longest delivery time of Any item I ve ever ordered online Took over 19 days to be delivered That s the standard shipping time apparently according to the customer service who emailed me My child s head has pretty much doubled in size by the time we waited for the hat to be delivered Will not be using this site again
M

Hopeless customer service and

Hopeless customer service and incredibly unhelpful My expensive electric toothbrush developed a fault within the warranty period I had to post it back to them in Denmark yep they re not in the UK after all and was told I d have a resolution within 3-6 weeks Somewhere between their hub in the UK and their warehouse back in Denmark it s gone missing and it s now almost 10 weeks since I posted it back They will not reply to emails bar the odd 1 in 3 and after much chasing up and they ve offered me a refund the cost of the brush is now 30 more than I paid or for me to continue to wait ad infinitim with no confirmation of when they ll deem the parcel to be lost They also won t chase it at their end Very very poor behaviour Will never buy from them again
S

12 days later it s not even despatched

I have placed an order 12 days ago they confirmed it and informed me that they are ready to despatch the toy I ordered for my little son It isn t even despatched yet so it s notsocoolshop for me Really disappointed Order 89725322
L

Delivery was a nightmare

Delivery was a nightmare The postman did not ring despite us expecting him being at home because working at home and instead took the package to a pickup point which was also not the nearest one but a further one 10-15 mins away causing us to be really stressed before leaving for vacation and having to arrange plans last minute to go pick it up
S

returproceduren

returproceduren Det f les gammeldags og omst ndigt at skulle printe
C

Still missing second Part oft Order

Still missing second Part oft Order Lets Dance Game No Info from coolshop
J

I can t order on the norwegian site

I can t order on the norwegian site using my own email as it is tied to an account on the UK site
D

Make my order 11 days ago and still

Make my order 11 days ago and still didn t receive my order
M

Low quality for the price paid

Delivery was fast but the quality of the product was disappointing both in terms of design and materials

About Coolshop

Udforsk et fantastisk udvalg af spil og konsoller, boliginteriør, legetøj, tech, skønhedsprodukter og livsstil. Stærke tilbud. Altid.

United States

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