Direct Reviews

Direct Digital — Home

direct.digital
3.67
126 reviews
Great Rating
Based on 126 user experiences

Rated 3.67 out of 5 by 126 Happy Customers

47.6%
15.9%
8.7%
11.1%
15.9%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
C

Customer service

I had a good experience with Vijoy V Menon at Direct Digital managed by Angela I had to change the original plan and he was very accommodating and understanding of my situation He communicated with me frequently to ensure we were able to come to a mutually satisfactory arrangement
S

Top customer service

Pooja and the customer services team were quick to resolve my issues Pleased with the outcome of my concerns
D

Good Customer Service

Direct digital have been good and very quick at responding to any correspondence Vijoy was very helpful and listened to my problem and sorted it out immediately
V

Good customer service

Good customer service my advertisement made and published fast Helpful team and always ready to help
K

Happy with results

Great staff an amazing advert and a brilliant all-round Super Service I would highly recommend this company for anyone looking advertise their business on a digital network Thanks Pooja
L

Highly Recommend

I was sceptical about any form of advertising however when I was contact by Direct Digital i agreed and booked an appointment for a sales rep to come and visit us I found this put my mind as ease as it was face to face and not cold calling over the phone advise me regarding local advertising for our business I Found the sales representative to be very informative and gave me multiple options to choose from that enabled me to get one that suited my business best Since joining we have seen an increase in local business so it works for us I have only given 4 stars because I wish this company had got in touch sooner Highly recommend this business
J

After having some issues with Digital

After having some issues with Digital Direct I contacted Angela the customer service manager who emailed me back and explained our particular situation and why we had been having some issues re our advertisement package She was polite and kind and sorted out amicably from both sides I also phoned her and again she was extremely helpful in sorting everything out Thank you Angela I should have contacted her first lesson learnt Jenny
S

Great

Nasar Khan Thank you for your help Great services Very professional and easy Happy with my advertising services I would definitely recommend these services to everyone who wants to increase revenue for their businesses
E

After the difficulties at the beginning

After the difficulties at the beginning the designer team put a huge effort into my adv and they have provides a great quick high quality service I am satisfied with the work they have done
L

Exemplary service

Working with the account manager pooja was very simple and straight forward as well as cornelius the sales representative Felt very comfortable the whole time and not just a number in there catalog it means a lot to work with the team here at Direct Digital

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