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direct.digital
3.67
126 reviews
Great Rating
Based on 126 user experiences

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Rated 3.67 out of 5 by 126 Happy Customers

47.6%
15.9%
8.7%
11.1%
15.9%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 125 reviews

Customers frequently praise Direct Digital for professional service, helpful staff, and fast responses, with many highlighting Pooja and Vinny specifically. Several reviews note excellent customer care, timely delivery, and creative ad results. Conversely, a substantial number of 1-star reviews report misleading sales practices, poor graphic design, delays, contract issues, and inadequate support. Experiences vary widely between highly satisfied and deeply disappointed clients. Overall, feedback reflects inconsistent execution despite strong service intentions.

What customers love
  • Creative ads
Common concerns
  • Misleading sales
  • Poor design quality
  • Contract issues

Last updated 2 months ago

J

New customer

They contacted me shortly after signing my contract and have started to guide me through then design process Staff are friendly and helpful
M

Direct Digital has been helpful every

Direct Digital has been helpful every step of the way in creating an ad for our business Pooja has been responsive in answering questions and guiding us through the process
S

Careful attention

It is very simple they were patient Made corrections willingly listened carefully what i wanted and submitted the final product just as i wanted it
N

Great staff

Great staff an amazing advert and a brilliant all-round Super Service I would highly recommend this company for anyone looking advertise their business on a digital network Many Thanks Pooja N
K

Thank you Direct Digital

Thank you Direct Digital Everyone at Direct Digital was great to work with They were very prompt and answered any questions I had quickly professionally I would work with this company again
E

Excellent service

Great services Vinny was Very professional and easy to work with Happy with my advertising services Highly recommend these services to everyone who wants to increase their business
M

An excellent and effective service

An excellent and effective service Andy was knowledgeable helpful and knew exactly what I needed to take my business to the next level I can t recommend Direct Digital enough
T

Excellent customer service

We had an incredibly helpful meeting with our rep and agreed upon an advert design and location to display Due to unforeseen circumstances the location withdrew and we were offered 2 alternate locations or a full refund Pooja made every effort to ensure top customer service and delivered
S

I have spoken to Pooja on a number of

I have spoken to Pooja on a number of occasions every time she has genuinely tried to help me and going the extra mile clearly loves her job
W

professional advertising company

Service is extremely professional Vinny goes the extra mile to help you I can trust my business advertisment is in good hands Also would recomend the company to many more

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Direct Digital — Home

United States

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