Draker Reviews

Fantastic communication highly efficient professional yet friendly and accessible

Kyra was really responsive and efficient Managed to go through the entire rental process from viewing negotiation and signing of the agreement very quickly One of the most helpful agents I have met

Kyra was so helpful through the whole process I 100 recommend her

Liana had been extremely helpful throughout the process of finding a property to rent very nice responsive personalised and great communication I 100 recommend Liana and Draker

Great experience with Drakers - Kyra was really professional and came well-prepared with a folder containing details of various properties which was a great touch Kyra went above and beyond to find me the perfect place and wasn t pushy at all which cannot be said for a lot of London estate agents I m really grateful for her dedication and she wasa delight to be around Highly recommend

Great service and very friendly Helped throughout the entire process with the utmost professionalism Big thanks to George

We have the privilege of liaising with Luke Anderson in our search for an apartment for rent In a landlord s market where demand outweighs supply and agents have no need to give tenants the time of the day Luke stood out amongst the other agents in his kindness politeness and ability to match pick out properties He really listened to our requirements and surprised us with a set of listings that were on point in price and location and he remembers the details of our needs even in conversations days later because he took good notes He also went out of his way to show us properties that we said we were keen on even if it wasn t in his domain called texted to confirm we were available on the day itself His professionalism effort and attention to detail was outstanding as compared to our interactions with many many other agents in this landlord s market we had met agents who forgot we had a viewing were pushy and told us properties that were within our budgets werent available when they were just because they wanted to close a more expensive property with us etc Luke was nothing like that and you can trust that he has your interest at heart Thank you Luke for making our experience so pleasant

Renting in London for the first time was a daunting experience Kyra went above and beyond to help me move efficiently through the process and securing my dream flat Kyra and Mo were both exceptional and I couldn t recommend Draker Lettings more

Draker lettings brought me a drug addict that destroyed my newly renovated luxury duplex flat in Chelsea Not only did they not refund me my money for the commission but they did not apologize they did not offer any help and they took no responsibility Their Sales representative even though he realized the tenant was clearly behaving out of order and scratching herself all over at the time she met with him I was in the hospital undergoing chemo and could not meet her myself He urged me to agree to the tenancy even though I told him I do not want to take her in as she sounded terrible After the whole event I met with the head of the office Jack Stone who looked at me with cold eyes and bluntly told me this is not the Agent s responsibility I subsequently lost months of rents and legal fees and was never even returned the Agent fee I have dealt with many Agents in my life I can safely say this is the most unprofessional office I have ever worked with I have been 100 truthful and honest in my review and I am happy to provide further details All-in this experience cost me a huge amount of distress at a time I was recovering from my sickness I received zero help from their team blind arrogance and a total lack of any desire to do right An Agent s responsibility is to bring forward good clients The lady in question had been bankrupt on multiple occasions and Draker hadn t even checked that she had multiple bailifs and court orders outstanding against her More importantly her drug habit was evident on sight I would strongly suggest you avoid these people they are absolutely unprofessional This was for a multi-million pound property to be clear that they brought the drug-addict in Cleaning up the house we found vomit coccaine and various other substances everywhere amidst the general disarray The apartment had just been refurbished

Absolutely horrendous I would give negative stars if I could and am in the process of reporting them Myself and everyone I have spoken to have had nothing but horrific experiences with the lazy cheats at both Draker locations even worse if God forbid they manage the property as well Unless you want to be lied to stuck with hazardous code violations and completely ignored AVOID AT ALL COSTS