Draker Reviews

Attention Required Cloudflare

3.90
103 reviews
Great Rating
Based on 103 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 103 reviews

Overwhelmingly positive reviews describe Draker as professional, efficient, and helpful, with agents praised for responsiveness and expertise. Multiple clients highlight smooth transactions, quick property finds, and attentive service, particularly naming agents such as George, Mo Kanso, Liana, and Kyra. A small number of negative reviews report issues including deposit delays, maintenance problems, and misleading listings. The overall experience is highly recommended for both landlords and tenants.

What customers love
  • Helpful agents
  • Fast response
  • Professional service
  • Efficient process
  • Great communication
Common concerns
  • Deposit delays
  • Poor maintenance
  • Misleading listing

Last updated 4 weeks ago

V

The Worst Letting Agent

The Worst Letting Agent the will trick you into renting their flats I was tricked into a flat that have civil work on the building and when I asked about when the workers will finish they promised me just before you move in I moved in and the workers were still there Noises from 8 am and no privacy at all and when I get back to Darker they said we didn t know and they didn t help in any way be careful from them
D

Would not recommend

Sadly we had a very unfortunate experience with Draker Lettings Fulham branch We were led to believe that a leak had been fixed however later found out that it was a lot more severe than what had been discussed We felt that communication was poor and that Drakers didn t reveal the reality of the situation we were getting into
N

I live downstairs a flat that is

I live downstairs a flat that is managed by draker It leaked a couple times and draker did nothing excepting for dragging the whole thing Now it has been almost 5 months I organised plumbers to fix problems and they did nothing It is unfair to be treated by this agent without any decency and urgency
G

Avoid Draker if you re a tenant

Truly awful experience from Draker Lettings We made an offer and had it accepted by the landlord Our agent Jordana told us that we had to sign the contract and pay a deposit and the first months rent immediately to ensure we could secure the property We signed and paid 5 6k thinking the property was ours Little did we know the agent continued showing the property to other tenants after we had signed and paid aiming to get higher offers After hearing nothing for 2 days we found out that a higher offer had been presented to the landlord and taken Only an estate agent would feel comfortable reneging on a signed agreement to maximise their own commission If you are a tenant AVOID DRAKER LETTINGS
K

This has been the worst ever experience

This has been the worst ever experience with renting a flat and it only just started for me Immature
N

It looked like a good agency but

It looked like a good agency but unfortunately the moment we got the apartment and transferred the money it all went downhill It is unclear if Draker Lettings as a whole is unreliable and an agency that leaves a lot to be desired or if we simply had bad luck with the agents we were assigned A month in and amongst other things such as a poor cleaning we are still waiting for the number of broken items to be fixed which were identified before our let began Draker manages the property for the landlord
D

Worst agency

Worst agency aggressive in every way no ethics
E

AVOID AT ALL COSTS

AVOID AT ALL COSTS Mo is probably one of the most unprofessional rude and straight up incompetent agents we have ever met Not only was he rude to us but they wasted 7 days of our time This fool asked us for the deeds to our residential property and we provided this even though if he wanted it he should have done his job as an agent and got it himself But ask yourself what sort of an agent asks for deeds to your properties just as a reference to rent a property in London none We provided proof of the substantial cash savings and millions in property owned But he kept messing us around everyday asking us for more and more documentation all of which was provided He ILLEGALLY sent us an assured shorthold tenancy agreement and told us that the landlord would hold the deposit and not the DPS and I had to point this out and let him know it had to be a non assured shorthold tenancy agreement I had to do his job for him At the end we decided to pull out as he was wasting so much of our time and we needed to move into a rental property quickly This guy is a crook and so to his company i would love to attach the proof if truspilot would let me
F

Disappointing borderline unprofessional

My experience has been very disappointing frustrating 1 the flat I rented with them was not marketed properly When I moved in I found out that furniture present during my viewing was missing 2 Draker didn t manage the property but they assured me that the landlord was responsive and they had good contact with knew the landlord well Wrong again They can t get hold of the landlord 3 The process of getting out of the deal was painful too All of a sudden everything on my side had to be sorted asap But when I asked something from them they took all the time in the world 4 I have moved out since 1 5 months and I am still waiting on the refund of my deposit
A

Very bad experience and disappointing

Very bad experience Unsatisfied I have payed in advance for a flat and when I arrived to my surprise there was no water the heating does not work and the lamp in the room does not work either And now it has been one week and none of them has been fixed and they even provide me a place where to stay thus I m currently staying in hotel with my own money
Looking for Draker alternatives? We've ranked 20+ similar companies by reviews.
View All Alternatives